topic Re: Cache in filter NPrinting in Qlik NPrinting

Cache in filter NPrinting

mromrod22 — Fri, 31 Mar 2017 10:57:02 GMT

Hi community,

I need your help.

I can´t create fields in a filter, because show a error message that say "Must generate the cache for the connection", but the cache is generated. Version 17.3.0.0

The connection is for SADESC App

What happen? Why can´t create fields?

Any help?

Thanks.

Re: Cache in filter NPrinting

mromrod22 — Mon, 03 Apr 2017 07:06:23 GMT

Help me please!

Re: Cache in filter NPrinting

ogster1974 — Mon, 03 Apr 2017 07:28:15 GMT

Have you updated your source data model recently to include the new field? Nprinting doesn't auto generate the cache each time it changes so might need to run it again.

Go to connections and rerun the generate metadata task.

Re: Cache in filter NPrinting

mromrod22 — Mon, 03 Apr 2017 07:47:30 GMT

I generate metadata each time to change a source data. The problem is that NPrinting show a message "must generate cache...", recharge metadata and the error message persists.

Re: Cache in filter NPrinting

woutermak — Mon, 03 Apr 2017 07:59:36 GMT

You can try to create a new data connection. Then you can see if your problem still exists. Maybe there is some cache problems. You had to restart the nprinting services in previous version of nprinting 17. Did you try this?
Wouter

Re: Cache in filter NPrinting

Gianluca_Perin — Mon, 03 Apr 2017 08:25:07 GMT

Hi,

in which NPrinting App are you trying to create the filter? Is is the same NPrinting App that contains the connection that you generated?

Re: Cache in filter NPrinting

mromrod22 — Mon, 03 Apr 2017 09:11:49 GMT

Yes, the same APP

Re: Cache in filter NPrinting

Chanty4u — Mon, 03 Apr 2017 10:48:28 GMT

you can create a new connection or replace with app id once again.

did you added filter value in filter tab?

Re: Cache in filter NPrinting

mromrod22 — Tue, 04 Apr 2017 15:23:32 GMT

I try after restart nprinting services, but not works... same error message when try create a field of a filter.

Re: Cache in filter NPrinting

mromrod22 — Tue, 04 Apr 2017 15:27:20 GMT

I create a new app, new connection.... but same result. Same error message. I can´t create fields of a filter.

Re: Cache in filter NPrinting

woutermak — Wed, 05 Apr 2017 14:06:57 GMT

Do you get any data in your app with-out using filters? Or do you always get the message that you first need to create cache file?

Re: Cache in filter NPrinting

jaymessier — Mon, 21 Jan 2019 21:41:46 GMT

Was there ever a solution to this issue....I am having the same problem now. My cache generates no problem, my filters, reports and tasks were working before. I went to make a change and am getting this error when I try to modify the filters now. Any help would be appreciated

Re: Cache in filter NPrinting

Frank_S — Mon, 21 Jan 2019 22:53:39 GMT

Please check this article which contains the solution for the original question. The article references NP reports but the solution therein should also work for NP filters as well:

https://qliksupport.force.com/articles/000056301