topic Re: NPrinting June 2017 Upgrade - Schedular Service in Qlik NPrinting

NPrinting June 2017 Upgrade - Schedular Service

Danijel — Fri, 07 Jul 2017 14:31:42 GMT

Hey,

after Upgrade from 17.3.1 to June 2017 we have the problem, that the Schedular Service won't start.

After trying with restart services and machine, Updating .net Framework, it doesn't start.

In Log Files i get following error:

"Unable to start SchedulerService: exception of type System.Net.WebException↓ Die Verbindung mit dem Remoteserver kann nicht hergestellt werden. ("Unable to connect to the remote server")

The Service User is local admin from domain, has a QlikView User Cal, is rootadmin on our QlikSense Server.

With 17.3.1 it worked without problems.

has Someone a tip or a idea for me?

Greetings

Re: NPrinting June 2017 Upgrade - Schedular Service

Ruggero_Piccoli — Mon, 10 Jul 2017 15:46:50 GMT

It seems a QlikNPrintingMessagingService problem.

Please:

Be sure that QlikNPrintingMessagingService is up and running
If previous step is ok, stop the Qlik NPrinting Windows services, open the folder C:\Windows on the Qlik NPrinting Server computer. Copy the file .erlang.cookie and paste it into the folder C:\Users\UserWhoRunsTheQlikNPrintingServices. Remove the same file if already present. Then restart the Qlik NPrinting Windows services.
If step no.2 doesn't resolve, check this Troubleshooting ‒ Qlik NPrinting

Best Regards,

Ruggero

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Re: NPrinting June 2017 Upgrade - Schedular Service

Danijel — Tue, 11 Jul 2017 06:42:47 GMT

Hey Ruggero,

thanks for your answer.

I tried your suggested steps.

1) QlikNPrinting MessagingService was up and running

2) Copy and Paste without problems, starting services as well, "Qlik NPrinting Scheduler" started, after some seconds it stopped like before.

3) Permissions are ok. -> I had "remote" and "guest" entries,

Greetings

Re: NPrinting June 2017 Upgrade - Schedular Service

Danijel — Thu, 17 Aug 2017 10:15:06 GMT

Now June is working..

Support had no ideas... i deleted all files and done a clean install of June Version. Now is all working.