topic NPrinting Repository Restore Error in Qlik NPrinting

NPrinting Repository Restore Error

silvacarlos — Wed, 15 Nov 2017 20:38:44 GMT

Hi community! I need your help.

I've just migrated our NPrinting to a new server (before we have QSense and NPrinting on the same machine).

To do this:

First I've upgraded our NPrinting from June to Sept 2017
Install NPrinitng Sept 2017 on the new machine
Create a Backup
Restore this backup on the new machine.

Everything is ok: Our App, Filters, Connections, Reports, Users, etc.

But when I try to edit a report, shows me this:

I must generate the cache for "App Domino", but all of our connections are working fine and this "App Domino" is correctly generated:

So, wich cache I need to generate?

I've tried to Export the report and Replace but shows me this (if you see on the image from above, the connection " Conexiòn Modelo Gestiòn Comercial Domino" is already generated):

I hope that you can understand my problem. The reports are generated perfectly fine and my task are correctly running, but I can't edit these reports even though I have all my connections with a generated cache.

Thanks!

CS.

Re: NPrinting Repository Restore Error

Lech_Miszkiewicz — Wed, 15 Nov 2017 21:07:21 GMT

Hi Carlos,

You have done everything by the book. It seems that you have already re-generated metadata for all connections so it all should work. In this case it may be a bug or some sort of repository problem. I suggest you contact Qlik support and log a case with them

regards

Lech

Re: NPrinting Repository Restore Error

silvacarlos — Thu, 16 Nov 2017 13:00:54 GMT

Hi Lech

Thank you for your response!

I found this thread Generate the cache for an app? .

I didn't show all the connections that I have, because one of that connections had an error. My bad.

I've deleted this connection and now it works

Regards