topic Re: Unable to Edit Nprinting Power Point Report in Qlik NPrinting

Unable to Edit Nprinting Power Point Report

amithmurali — Tue, 29 Aug 2017 07:35:38 GMT

Hi guys.

After I upgraded to the June Edition, We got an issue with Nprinting Power Point Template.

We did a fresh installation and still we got the Same Error. I even tried it in another server and we got the same error. All are running MS Office 2013 Edition. and able to open pptx document.

Re: Unable to Edit Nprinting Power Point Report

Chanty4u — Tue, 29 Aug 2017 07:49:49 GMT

Hi,

are you able to see the format ppt while creating the report?

can you check the custom file selection and see which all are the formats able to see?

Re: Unable to Edit Nprinting Power Point Report

Ruggero_Piccoli — Tue, 29 Aug 2017 08:41:04 GMT

Try to reinstall Microsoft Office.

This error appears when Qlik NPrinting Designer is not able to find and open a valid installation of Office.

Best Regards,

Ruggero

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Re: Unable to Edit Nprinting Power Point Report

amithmurali — Tue, 29 Aug 2017 09:34:36 GMT

Hi Chanty,

I have selected powerpoint as the report format.

Please find the below screenshot.

Re: Unable to Edit Nprinting Power Point Report

amithmurali — Tue, 29 Aug 2017 09:35:30 GMT

We did a fresh install in our client side and still we are getting this Error.

Re: Unable to Edit Nprinting Power Point Report

avinashelite — Tue, 29 Aug 2017 09:38:20 GMT

I suggest you to open a ticket with Qlik ideally its should open the old template .....or try with the older NP version

Re: Unable to Edit Nprinting Power Point Report

amithmurali — Tue, 29 Aug 2017 09:40:33 GMT

I have reported it already. In the old version it was working fine. once i get the reply from qlik then will check whether to roll back to the old one or not.

Re: Unable to Edit Nprinting Power Point Report

avinashelite — Tue, 29 Aug 2017 09:48:18 GMT

For now that would be the ideal solution

Re: Unable to Edit Nprinting Power Point Report

Chanty4u — Tue, 29 Aug 2017 10:39:02 GMT

you no need to rollback its should work in newer version also i believe, because we upgraded its working fine enough.

Re: Unable to Edit Nprinting Power Point Report

Ruggero_Piccoli — Tue, 29 Aug 2017 10:44:18 GMT

Two questions:

- are you sure that you are using the same version of the Qlik NPrinting Designer of the Server?

- are you able to create a new pptx report and edit it?

Re: Unable to Edit Nprinting Power Point Report

amithmurali — Tue, 29 Aug 2017 10:46:28 GMT

Yes they are the same version and i am able to create report in other formats like Word or Excel. only when i create Power point i am getting this error.

Re: Unable to Edit Nprinting Power Point Report

Ruggero_Piccoli — Tue, 29 Aug 2017 10:49:38 GMT

Also when you create a completely new PowerPoint template you have the same error?

Or only when you try to edit this one?

Re: Unable to Edit Nprinting Power Point Report

amithmurali — Tue, 29 Aug 2017 11:02:28 GMT

in both the cases i am getting the Error.