topic Re: Error with new qlikview server connection in Qlik NPrinting

Error with new qlikview server connection

Wed, 25 Sep 2019 18:40:54 GMT

I have a new issue when i make a new connection to a qlikview server.

I can connect to a local qlikview but when i try to use the qlikview server it's impossible. I read that could be firewall and port but i open the 4799 on the two servers (nprinting and qlikview).

Thanks

Re: Error with new qlikview server connection

Peter_Cammaert — Tue, 12 Sep 2017 16:01:41 GMT

Just a quick guess. Port 4799 is the port for accessing the QMS. However, to connect to a document on the QlikView< server, I think it is port 4747 that should be open on both machines (outbound on he NPrinting machine, Inbound on the QlikView server).

Please open port 4747 in your firewals and try again.

Re: Error with new qlikview server connection

Wed, 13 Sep 2017 07:13:35 GMT

Thanks Peter

my port 443, 4747, 4774, 4750, 80, 4780, 4799, 4730, 4735, 4720 are open on my two server. But i got the always the same issue.

Re: Error with new qlikview server connection

Wed, 13 Sep 2017 07:27:17 GMT

i think my issue come with this problem too

when i try to connect my qlikview desktop form nprinting to the qlikview server i need to use:

qvp://<domain>\<account>@<ip of the qlik server> i can't use the <name of the server> when i try to use it i can't reach the server.

It's like it was a problem of DNS but i don't know how to fix it.

Re: Error with new qlikview server connection

Daniel_Jenkins — Wed, 13 Sep 2017 07:39:51 GMT

Hi Matthieu,

Using pseudo-URLs in the format qvp://[[username][@]]hostname[:port|;protocol]/docname in NPrinting connections are NOT supported at this time. There is no information on when/if it will be supported in the future. More information on Connection-pseudo URLs: http://help.qlik.com/en-US/qlikview/12.1/Subsystems/Client/Content/Connect_to_Server.htm

HTH - Daniel.

Re: Error with new qlikview server connection

Daniel_Jenkins — Wed, 13 Sep 2017 07:51:06 GMT

For the benefit of others having difficulty creating Server (QVP) type connections, here are some troubleshooting steps that could help:

(a). Make a note of the service account used to run the NPrinting Engine service

(b). Make sure there is no version mismatch between QlikView Desktop & Server. In other words, ensure that you are using the same version (including SR) of QlikView Desktop on your engine machine as the QlikView Server version. Of course the version used must be supported: https://help.qlik.com/en-US/nprinting/September2017/Content/DeployingQVNprinting/System-requirements_engine.htm

(c). In the QlikView QMC:

i. Make sure that the mounted folder (if used) is Browsable

ii. Make sure Authorization is NTFS. DMS is not supported for NPrinting server connections at this time

EDIT: Since February 2018 DMS is supported: https://help.qlik.com/en-US/nprinting/June2018/Content/DeployingQVNprinting/DMS-for-NP.htm

(d). Do the following:

① On the machine running the NPrinting Engine, browse to the QlikView folder

② Shift+RMB on Qv.exe

③ Select Run as different user

④ Enter the service account credentials noted in (a) and make sure QlikView Desktop does not open as Personal Edition

⑤ Click File > Open in Server & open your QlikView document

⑥ Note the path & filename in the QlikView Desktop header and use that in the NPrinting Connection settings

Note: Using pseudo-URLs in the format qvp://[[username][@]]hostname[:port|;protocol]/docname in NPrinting connections are NOT supported at this time. There is no information on when/if it will be supported in the future. More information on Connection-pseudo URLs: http://help.qlik.com/en-US/qlikview/12.1/Subsystems/Client/Content/Connect_to_Server.htm

Here is the relevant online help page covering Connection creation: https://help.qlik.com/en-US/nprinting/September2017/Content/GettingStarted/HowCreateConnections/Create-Connections.htm

HTH - Daniel.

Re: Error with new qlikview server connection

Wed, 13 Sep 2017 09:28:46 GMT

thanks

i have a question about your post :

Make a note of the service account used to run the NPrinting Engine service

So the DOMAIN\npadmin need to be the same as the account running service in the qlikview server ?

Re: Error with new qlikview server connection

Daniel_Jenkins — Wed, 13 Sep 2017 23:20:19 GMT

Hi Matthieu,

In my example DOMAIN\npadmin should only be used to run NPrinting services and not be shared with any other service (including QlikView or Qlik Sense services).

Note the following from the online help:

f you are installing an instance of Qlik NPrinting Engine on the same computer as the Qlik NPrinting Server, you can use the same Windows user account for all Qlik NPrinting services on that computer.
You must use a different Windows user account for each Qlik NPrinting Engine instance if you are connecting to QlikView.
The same Windows user account can be used for all Qlik NPrinting Engine installations if you are only connecting only to Qlik Sense.
You can only install one instance of Qlik NPrinting Engine on each computer.

HTH - Daniel.

Re: Error with new qlikview server connection

Anonymous — Fri, 16 Mar 2018 09:18:28 GMT

Hi Daniel,

I've tried to follow your suggestion but when I change DMS authorization to NTFS authorization I don't see any apps when login in Qlikview Access Point.

Re: Error with new qlikview server connection

Daniel_Jenkins — Tue, 20 Mar 2018 00:16:57 GMT

Hi Yislam,

From the online help: When in NTFS authorization mode, QlikView Server controls access to a given QlikView document by determining if the authenticated user has NTFS privileges to the underlying QlikView document file (.qvw). This is based on the operating system privileges and Windows NTFS is used for the ACL. The privileges of the authenticated user are configured by a server administrator using standard Windows Explorer functionality via directory properties options.

In other words, your server administrator will need to grant file access privileges at the OS level.

See: https://help.qlik.com/en-US/qlikview/November2017/Subsystems/Server/Content/QlikView-Server/QVSRM_Security_Overview.htm

HTH - Daniel.

Re: Error with new qlikview server connection

kenji_khoo — Mon, 30 Apr 2018 03:57:37 GMT

Hi Daniel,

I had checked and ensure all are configure correctly based on your list, but it's still error with QlikView Server not reachable. Any advice. Is there any ports need to open to allow NPrinting connect to QlikView server?

Re: Error with new qlikview server connection

jltsupport — Thu, 25 Jul 2019 08:16:10 GMT

Hello Daniel, I'm also facing same issue with error during connection verification at this step: X The account used to run Qlik NPrinting Engine belongs to the QlikView Administrators Windows group on the QlikView Server. All, steps you have provided are already carried out and here are few details of my server: - Nprinting April 2019 - License leased - Desktop opening as Start page not personal edition - Nprinting engine and server running with same service admin account as QlikView server. - 2 QVS servers and 1 QMC server, total 3 - QVS and QMC servers are in different domains, but domain trust is there - Npriting engine+ server installed on second QVS server - Service account is part of Qlik admin and local admin group on both QVS servers as QlikView server also has same service account. - However can't add this service account on QMC server or API group as domain is different for both. Can that cause this problem as I have found Nprinting engine account should be added on QMC server management API group? If Yes is there any other alternate for that as domains are different for engine and QMC servers? Please let me know. Regards, Ieshan

Re: Error with new qlikview server connection

NZFei — Wed, 21 Aug 2019 00:00:25 GMT

No, it doesn't work.

I can open the QV file in the server from QlikView client using open file in server. This part is working well but when I try to connect to the same QV file using the same qvp link in NP connection, it shows red cross for "The QlikView server is reachable"!

The server is obvious reachable and it works well for QV client. This message itself is confusing.

Fei

Re: Error with new qlikview server connection

parag_anilnaik — Wed, 21 Oct 2020 14:57:27 GMT

Did you find a way to fix the issue