topic Re: Recipient Update in Npritning in Qlik NPrinting

Recipient Update in Npritning

Smeenakshi23 — Thu, 16 Nov 2017 12:30:15 GMT

I am using Npriting 16. When trying to create a import recipient list task, the newly added recipient is not getting updated.

Below the steps i am following :

Hitting db and pulling the recipient list and saving it as .CSV file.

The .csv files contains SALES Name ( whcih need to get filtered ) and email address.

I am importing above .csv files into Nprinting and mappign as below

The filters and the recipient are getting added in the Nprinting. but when i add new recipient , the log file shows that new recipient is imported, but the email id's and filter are not getting added in the Nprinting.

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Sun, 19 Nov 2017 22:39:56 GMT

Is this coincedential or you have 2 users with the same email address - i do not think this is allowed..

Re: Recipient Update in Npritning

Smeenakshi23 — Mon, 20 Nov 2017 08:29:31 GMT

I have two filters, that has to be delivered to same users.

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Mon, 20 Nov 2017 08:34:47 GMT

‌look at your screenshots...where you have aa.@com twice. I do not think email address entered twice is allowed. So what i am saying is that if you have in your real data duplicated emails records will not be loaded

Re: Recipient Update in Npritning

Smeenakshi23 — Mon, 20 Nov 2017 08:47:11 GMT

Okay I understand.. Let me check the original data once and get back to you

Re: Recipient Update in Npritning

Smeenakshi23 — Wed, 22 Nov 2017 07:19:53 GMT

Hello,, You are right.. I have sorted out it . But the recipient is not getting deleted even after selecting Delete old recipient on creating import recipient task

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Wed, 22 Nov 2017 12:28:03 GMT

did you try to import empty recipient list to remove old recipients?

Re: Recipient Update in Npritning

Smeenakshi23 — Thu, 23 Nov 2017 07:25:30 GMT

I haven't try it. How to achieve that

Re: Recipient Update in Npritning

Smeenakshi23 — Thu, 23 Nov 2017 07:33:00 GMT

you mean to say like create a empty recipient list with he same file name in a format of .csv or xls and try to import it in Nprinting

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Thu, 23 Nov 2017 21:23:46 GMT

yes - that's it.

I am not sure how it will behave as i was not using NPrintig 16 for a very long time

Re: Recipient Update in Npritning

Smeenakshi23 — Fri, 24 Nov 2017 04:29:16 GMT

I tried with Empty recipient list , old recipients are not getting deleted

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Fri, 24 Nov 2017 04:31:05 GMT

can you provide a screenshot with Recipient Import settings?

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Fri, 24 Nov 2017 04:33:50 GMT

in other words did you follow this tutorial?

How to Delete Recipients Automatically When Importing

There is one specific point where it says to pull ALL recipients and Delete Old

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Fri, 24 Nov 2017 04:36:02 GMT

One more thing regarding this document :

Only those recipients imported previously by the task but not currently present in the data source are eliminated.

Filters related to the deleted recipients will not be deleted and still remain also if they were created by the same import task

Re: Recipient Update in Npritning

Smeenakshi23 — Fri, 24 Nov 2017 07:11:19 GMT

It is working now. So wired.

I have attached the process i am following,

Step 1 :

Step 2 :

Step 3 : The email id and Filters added to The Nprinting

Step 4 :

Step 5 : ( Added another recipient in the excel file called UYV and that has been updated to the recipient list)

Re: Recipient Update in Npritning

Lech_Miszkiewicz — Fri, 24 Nov 2017 07:46:18 GMT

Maybe you have missed those little factors like:

the fact that users have to imported with task in order to be deleted by the task..

I am glad it work for you now.

regards

Lech