topic Re: NPrinting Error Message in Qlik NPrinting

NPrinting Error Message

cwukreport — Fri, 03 Nov 2017 16:35:25 GMT

I am having an issue when previewing a report in NPrinting.

I create tables which can be viewed using Preview in Excel, but once I have closed the editor and reopened it I get an error.

I also can get the same error when I update the Metadata.

I have attached the error report.

Any help would be greatly appreciated.

I am using NPrinting Version 17.3.0.0

Re: NPrinting Error Message

Ruggero_Piccoli — Mon, 06 Nov 2017 09:53:17 GMT

Hi,

We need more details to investigate the issue:

- what kind of connection are you using?

- did you applied filters (report filters, object filters, etc)?

- did you added the same table two times in the template?

- could you post a screenshot of the template with all the treeview nodes expanded?

Best Regards,

Ruggero

Re: NPrinting Error Message

countwise — Mon, 06 Nov 2017 14:32:10 GMT

- what kind of connection are you using? Not sure which connection you are asking about, I am connecting to our server via the internet.

- did you applied filters (report filters, object filters, etc)? No filters applied

- did you added the same table two times in the template? Not the same table but there are 8 very similar tables

- could you post a screenshot of the template with all the treeview nodes expanded? See image

Many Thanks for any help you can give me.

Jim Diggins

Re: NPrinting Error Message

Ruggero_Piccoli — Mon, 06 Nov 2017 14:48:38 GMT

I mean Qlik NPrinting connection, but it doesn't matter any more; from the screenshot I can see that you are connected with a QlikView document.

I saw that each table have the same ID of its first column. I have the suspect that this results in the same tag for both the whole table and the first column. So I would to suggest to change the IDs of tables or the IDs of the first columns.

After you must refresh the cache and correct the tags in the Excel template, then run a preview.

Best Regards,

Ruggero

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Re: NPrinting Error Message

countwise — Mon, 06 Nov 2017 17:07:58 GMT

The First Columns are actually different for each table. In fact if I just use 1 table I get the same error

Regards

Jim

Re: NPrinting Error Message

Ruggero_Piccoli — Tue, 07 Nov 2017 11:12:55 GMT

The cause could be the Report2 worksheet that visible.

In any case we would to ask you to open a support ticked because we cannot do a deeper investigation here. In the support ticket please include:

- a link to this conversation

- a copy of the Qlik NPrinting Repository backup https://help.qlik.com/en-US/nprinting/September2017/Content/DeployingQVNprinting/Backing-up-Qlik-NPrinting.htm

- a scrambled copy of the QlikView document

Thanks.

Best Regards,

Ruggero

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Re: NPrinting Error Message

Chanty4u — Tue, 07 Nov 2017 11:56:56 GMT

can you try with the lables instead of up/down [Remove the special chars) to UpDown and re drag and see the preview?