topic Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors in Qlik NPrinting

NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Anonymous — Wed, 27 Sep 2017 02:54:38 GMT

Hi Expert,

I'm using Qlikview 12 and Nprinting 17.3, after I've to upgrade QVServer and Nprinting licenses yesterday, i noticed when I run a task in Nprinting, it show message failed. and i try to reload metada.

Unfortunately, cache status shows connection errors like below

so anyone suggesting me to solve this issue by proper steps.

djk‌

Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

arvind_patil — Wed, 27 Sep 2017 07:39:50 GMT

Hi Yislam,

You need to upgrade your Nprinting version to latest one .i have gone with this stage be ready for update it will resolve your issues. As well as you will get more advance features.

Thanks,

Arvind Patil

Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Chanty4u — Wed, 27 Sep 2017 07:47:15 GMT

i think no need to upgrade,

try to recreate the connection,and reload metadata ,

and restart the services and server once and see.

Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Anonymous — Wed, 27 Sep 2017 07:55:12 GMT

I already try your suggest, but it's failed.

I create new connection with another qvw files and I see same error in cache status.

Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Ruggero_Piccoli — Wed, 27 Sep 2017 08:41:24 GMT

Suggestions:

- upgrade to latest version, September 2017

- recreate the connection

- press the Run verification button and post the results

- check the Qlik NPrinting server logs

Best Regards,

Ruggero

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Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

arvind_patil — Wed, 27 Sep 2017 08:49:25 GMT

Yes ! Error Occur frequently even though we already created.

I suggest Up grade.

Thanks,

Arvind Patil

Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Anonymous — Wed, 27 Sep 2017 09:15:04 GMT

Where I can find a link to download tfile..

I browse qlik.com website and find nprinting, when I click button try or buy it show download file qlikview or qliksense

Re: NPrinting 17.3 Connection cache-Error Request has been purged due to connection errors

Ruggero_Piccoli — Wed, 27 Sep 2017 10:00:26 GMT

Log into qlik.com
Account -> Support portal
Software download
Qlik NPrinting (Try or Buy)
Apply the filters and download

Upgrading instructions are here Qlik NPrinting upgrade ‒ Qlik NPrinting

Best Regards,

Ruggero

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