topic Re: NP June Error in Qlik NPrinting

NP June Error

wangxusq — Fri, 18 Aug 2017 03:40:09 GMT

Hi everybody，

I install the NP june in my VW. And when I use https://localhost:4993/ ‌ It shows OK.

But when I use https://pc-008:4993/ at my local PC, ERROR comes .(pc-008 is my VM Host name.)

I try to click the 'login' and refresh， but no success.

What's wrong?

Thanks.

Re: NP June Error

devarasu07 — Fri, 18 Aug 2017 04:41:11 GMT

Hi,

Try with IP address Instead of host name. because your server host name combine with your DNS domain server.

like this hostname.company.local

Thanks,Deva

Re: NP June Error

wangxusq — Fri, 18 Aug 2017 06:15:58 GMT

Thanks, I use my IP address, it is OK. But when I edited template, the NP desiger did not show. What's wrong?

(Of course ,in my VM,evrything is OK)

Re: NP June Error

its_anandrjs — Fri, 18 Aug 2017 06:21:32 GMT

Hi,

You have to check with network team did they allow and add the port number 4993 in network system. If not kindly check with them or you can check this with telnet system as well as.

Regards,

Anand

Re: NP June Error

wangxusq — Fri, 18 Aug 2017 06:36:32 GMT

Hi,

the network is OK and and port number is OK. Now when I edited template, the NP desiger did not show. What's wrong?

thanks.

Re: NP June Error

devarasu07 — Fri, 18 Aug 2017 06:59:27 GMT

Ok, can you close this thread by marking correct. open another thread for this issue.

PS:

Is your client and server are same version?

check this thread

NPrinting 17 Editing template on desktop

Thanks,Deva

Re: NP June Error

wangxusq — Fri, 18 Aug 2017 07:12:25 GMT

Hi, I am sure the same version. when I click the 'edit template', the error is:

what a mess

Re: NP June Error

its_anandrjs — Fri, 18 Aug 2017 07:20:05 GMT

OK also check did the HTTP protocol is bind as well or not HTTP and HTTPS both are different

Check to run some of this urls on address bar with localhost not domain name

https://localhost:4993/login

http://localhost:4993/login

Regards

Anand

Re: NP June Error

devarasu07 — Fri, 18 Aug 2017 07:23:08 GMT

Hi,

Just wanted check, did you installed NP Designer client version 17 in your desktop? If so then make sure profile have permissions to edit/create reports (may you can set admin privileges)?

Thanks,

Deva

Re: NP June Error

wangxusq — Fri, 18 Aug 2017 07:44:48 GMT

Yes I install NP designer 17.4.0.0 in my VM and local PC, the newest version and the same version with server.

it is OK in VM using the account Administrator. Used the same account in my local PC, the error shows. So this account Administrator has the prtmissions to edit/create reports. Anything else? Or I need to provide other message?

Thanks

Maybe the VW and the local PC are not in the domain?

Re: NP June Error

wangxusq — Fri, 18 Aug 2017 08:15:30 GMT

Hi,

Thanks, I have solved it . Used ip address,not the host.

Best regards

Re: NP June Error

devarasu07 — Fri, 18 Aug 2017 08:48:52 GMT

good. help to close this thread by marking helpful or correct. it might useful for other who is having this kind of issue. Thanks

Re: NP June Error

its_anandrjs — Fri, 18 Aug 2017 09:07:22 GMT

It is same as if you use Localhost or IpAddress in place of the domain name good to get answer.

Ex:-

http://localhost:4993/login

http://120.2.4.43:4993/login

Regards

Anand

Re: NP June Error

Balakrishnan_V — Fri, 25 Aug 2017 15:58:52 GMT

Greetings Scott,

What is the error message when you open NP Designer??

Thank You

Bala