topic Re: On-Demand reporting extension connection issue with NPrinting in Qlik NPrinting

On-Demand reporting extension connection issue with NPrinting

lanlizgu — Mon, 10 Dec 2018 11:49:41 GMT

Hi,

I'm trying to connect Qlik Sense with NPrinting through the on-demand reporting extension without success.

I follow the steps of the following video https://www.youtube.com/watch?v=mZ0AdBd91tA

and I get the following error when trying to connect with the NPrinting server.

Do you know what is happening?

Thank you.

Re: On-Demand reporting extension connection issue with NPrinting

Ruggero_Piccoli — Mon, 10 Dec 2018 15:42:46 GMT

Hi,

Exit from the Qlik Sense editing mode and enter again
Be sure that you have at least one report with On-Demand option enabled
Be sure that the user you are using to login has the rights to use On-Demand reports in Qlik NPrinting

Best Regards,
Ruggero
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Re: On-Demand reporting extension connection issue with NPrinting

lanlizgu — Mon, 10 Dec 2018 16:29:21 GMT

Hi Ruggero,

How can I know what is the user I am using to login? Do you mean the Qlik user or the computer user? With computer user it still not working, and with the Qlik user, I can't create this user in NPrinting as it doesn't have any domain.

Re: On-Demand reporting extension connection issue with NPrinting

JonnyPoole — Mon, 10 Dec 2018 21:43:47 GMT

It won't work. On-Demand MUST use NPrinting windows authentication and each user must be pre-registered in nprinting as user with a completed 'domain account'. The on-demand extension uses the login/ntlm API endpoint to authenticate to NPrinting in order to select a report to run ... and that endpoint is windows auth only.

Re: On-Demand reporting extension connection issue with NPrinting

lanlizgu — Tue, 11 Dec 2018 08:52:51 GMT

and how can I make it to work?

Re: On-Demand reporting extension connection issue with NPrinting

lanlizgu — Tue, 11 Dec 2018 09:17:48 GMT

As far as I know I am already using windows authentication with the domain users...

Re: On-Demand reporting extension connection issue with NPrinting

Ruggero_Piccoli — Tue, 11 Dec 2018 09:23:00 GMT

Hi,

The domain user must be present in Qlik NPrinting and have the rights to run On-Demand reports. So create a Qlik NPrinting user, connect to the related domain user and give him a role with the On-Demand rights.

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.