topic NPrinting 18.0.3 unable to publish the reports neither to hub nor to local folders in Qlik NPrinting

NPrinting 18.0.3 unable to publish the reports neither to hub nor to local folders

random_user_3869 — Sat, 16 Nov 2024 04:19:39 GMT

Hello everyone,

I'm unable to publish report on both hub or folders. (I installed both QMC, Qlik sense, NPrinting, Engine, Designer on a Virtual Machine)

I will show you the step i made in the Nprinting engine service.

In the section Role/Admin/SecurityROles I put the accessSecurity role Admin access

In admin/Role all access are clearly defined as wellAdmin/roles

The domain account is clearly defined as well: "win-43f0b0ei7d2\administrator"

In the QMC, i verified that the node that the hostname is the same and it is

The folder path is clearly defined as wellDestination/folder

The Hub Destination is clearly defined also:Hub Destination

The task is clearly defined and i only put the "administrator" who has the right (in task/users).

I erased any condition or filter in order to solve the issue. But none of this worked.

Besides, the task management console disappeared for some reasons i don't know.

task management console

Even if i try to write down in the adresse bar "https://domainname:4993/#/tasks/executions" nothing appear except an error

ANd for some reason, the nprinting scheduler Scheduler log don't refresh anymore.

THe only text i get from the log is in the attachment post

The report is clearly set as a pptx. I can edit it in the qlik designer view (put the objets, variable and so on)

And all my services are running clearlyServices

Is anyone facing this situation?

Thanks,

Re: NPrinting 18.0.3 unable to publish the reports neither to hub nor to local folders

Ruggero_Piccoli — Wed, 27 Feb 2019 14:23:38 GMT

Hi,

18.0.3 is a very old version, so evaluate to upgrade before to go deeper with the issue investigation.

About publishing on Qlik Sense Hub this page lists the requirements https://help.qlik.com/en-US/nprinting/February2019/Content/NPrinting/AdministeringQVNprinting/Hub-destination.htm. Check that the requirement "Recipients must be Windows domain users configured in both Qlik NPrinting and Qlik Sense." is met.

Best Regards,

Ruggero

Re: NPrinting 18.0.3 unable to publish the reports neither to hub nor to local folders

random_user_3869 — Thu, 28 Feb 2019 09:13:28 GMT

Hello,

Thank you for the reply.

I have been doing everything requested in the step in the link but the issue remains.

I think i might not the origin of the issue but i have to show you the evidence before:

The Qlik Sense NPrinter services are logged on the following ID (qs_service):

The Qlik Hub ID isHUB ID

On the same domain, the ID roles defined as Root Admin in the QMC are the following ones:QMC

The ID within the NPrinting console are the following ones:nPrinting ID

When I go in App/Connection I get the connection page, the status is goodconnection

But When I verify the connection i get the following message:

The main error is : The Identity is a Windows domain user

So does that mean that i have to uninstall the software in order to get the log on credentials right through the 3 different setup ?

Re: NPrinting 18.0.3 unable to publish the reports neither to hub nor to local folders

Ruggero_Piccoli — Thu, 28 Feb 2019 09:50:27 GMT

Hi,

The error means that the user is not a domain account that is requested.

In the first screenshot you are using the user .\QS_service. The beginning dot indicates a local machine user instead you must use a domain account so something similar to WIN-xyz\QS_service. The same user that is visible in the QMC.

Best Regards,

Ruggero