topic Re: Nprinting Designer error in Qlik NPrinting

Nprinting Designer error

qumniusomnius — Thu, 19 Mar 2020 20:06:31 GMT

When starting Nprinting designer to Edit Template of a report I get an error "The given key was not present in the dictionary"

This happens on all apps and connections that previously worked fine. Also on apps without section Access, and without weird dimension names (starting with =).

There are no errors in nprinting server logs. Where can I see the error logs of the designer itself

We are using NPrinting November 2018

Re: Nprinting Designer error

Ruggero_Piccoli — Fri, 22 Mar 2019 10:39:33 GMT

Hi,

It is a know problem (there is another conversation here in the community) that happens only with Internet Explorer in computer with latest Windows security updates.

Chrome, Edge and Firefox are not affected so the simpler workaround is to use a browser different tha IE until we will release a new Qlik NPrinting version with the fix.

Best Regards,

Ruggero

Re: Nprinting Designer error

Bastien_Laugiero — Fri, 22 Mar 2019 11:16:45 GMT

Hello,

In addition please check this article https://support.qlik.com/articles/000068974.

1. The problem is affecting Internet Explorer only. Connect to the NPrinting Web console using a different browser. Firefox, Chrome and Edge have been tested successfully.
2. The problem can be solved by removing the Windows update KB4489881 (Monthly Rollup)

A fix is currently planned for next April 2019 release.

Hope this help!