topic Re: NPrinting Connection Issue in Qlik NPrinting

NPrinting Connection Issue

VishalWaghole — Wed, 24 Apr 2019 05:20:01 GMT

Hi Team,

Please find attached image.

While creating connection getting error as

"The "Identity" and the Qlik NPrinting Engine service account are a Windows domain user."

Thanks,

Vishal W

Re: NPrinting Connection Issue

Lech_Miszkiewicz — Wed, 24 Apr 2019 06:19:33 GMT

So my question is: "What you don't understand from this error" It says it all, right? Are you meeting those requirements?

Are you using DOMAIN account to run NPrinitng services as per requirements?

The Identity is a Windows domain user.

The user in the Identity field must be a Windows domain user, and it must be enabled in Active Directory.

Qlik NPrinting and Qlik Sense must be installed on the same domain.

https://help.qlik.com/en-US/nprinting/February2019/Content/NPrinting/Troubleshooting/Verify-connection-to-Sense-errors.htm

Re: NPrinting Connection Issue

Lech_Miszkiewicz — Wed, 24 Apr 2019 06:23:05 GMT

btw..

I get the same error when i install Nprinting on my laptop together with Qlik Sense server installed also on my laptop and i use local users to run services.

Although it actually can work (you can still generate metadata) it is officially not supported configuration...

Re: NPrinting Connection Issue

Alexis_Touet — Tue, 21 May 2019 07:10:13 GMT

Hi,

Is your NPrinting service account for the engine a root admin in qlik sense?

Best regards,

Alexis

Re: NPrinting Connection Issue

Lech_Miszkiewicz — Tue, 21 May 2019 07:15:49 GMT

Hi Alexis @Alexis_Touet

re you question: "Is your NPrinting service account for the engine a root admin in qlik sense?" why would that matter?

If it is not Root Admin you will not be able to pass many other checks, especially those where there is an access to QSR DB required. The error for me usually appears if you are working on NPrinting which is not connected to domain controller.

regards

Lech