topic Re: Sending Reports to Distribution List in Qlik NPrinting

Sending Reports to Distribution List

Asha — Wed, 25 Sep 2019 18:40:54 GMT

Hi,

Is it possible to email reports to a Distro via NPrinting?

I have a distro group e.g. scmbi@company.com, when I added this email ID as a User and added it under in Publish task,it is not sending anything. It does send to myself i.e. myuserid@company.com but not to the distro.

I'm using Nprinting Nov 2018 version.

Below is the log I see from task executions, which doesn't tell much.

Re: Sending Reports to Distribution List

Natalija — Thu, 06 Jun 2019 15:30:57 GMT

Hi,

Did you assigned role to user scmbi@company.com in webconsole? It should have at least "User" role assigned to be able receive e-mails from NPrinting.

Natalija

Re: Sending Reports to Distribution List

Frank_S — Thu, 06 Jun 2019 15:34:01 GMT

Hi @Asha

From this image it looks like that you may not have added an NPrinting report to the Publish Task.

Please check the following link to ensure you have configured your report task correctly.

https://help.qlik.com/en-US/nprinting/April2019/Content/NPrinting/DistributionSchedulesAutomation/DistributingReportsbyEmail.htm

I did a test with a publish task that has no report attached to it and received the same results.

Re: Sending Reports to Distribution List

Asha — Thu, 06 Jun 2019 15:41:33 GMT

Hi Natalija, Thanks for checking

Yes I assigned "User" role in the webconsole.

I further checked the logs of Nprtinting Scheduler i.e. in C:\ProgramData\NPrinting\Logs

The user scmbi@company.com for the task Daily Service Level Summary-Markets has no permission to see the published reports. No email will be sent.
Qlik.NPrinting.Scheduler 18.39.6.0 Qlik.NPrinting.Scheduler.Task.PublishReportsEngineTask 20190606T142123.002+00:00 WARN User scmbi@company.com is inserted as recipient in task Daily Service Level Summary-Markets but no destination is configured. Report will not be generated

Do you know if this distro needs to have access to QlikSense report?

Re: Sending Reports to Distribution List

Natalija — Thu, 06 Jun 2019 15:43:24 GMT

Hi,

Check if e-mail as destination is ticked, and doublecheck if report is attached to "Publish Task", as per Frank's suggestion.

Natalija

Re: Sending Reports to Distribution List

Asha — Thu, 06 Jun 2019 15:45:35 GMT

Hi Frank,

Thanks for the response. I do have the report for the task, if I use my user id this is how it shows.

Re: Sending Reports to Distribution List

Asha — Thu, 06 Jun 2019 16:15:58 GMT

@Natalija Yes email destination is clicked and report is attached and email id is given a User role

Log still says

The user scmbi@company.com for the task Daily Service Level Summary-Markets has no permission to see the published reports. No email will be sent.
Qlik.NPrinting.Scheduler 18.39.6.0 Qlik.NPrinting.Scheduler.Task.PublishReportsEngineTask 20190606T142123.002+00:00 WARN User scmbi@company.com is inserted as recipient in task Daily Service Level Summary-Markets but no destination is configured. Report will not be generated

I'm trying to understand where the email needs to be configured . I have already added it under users.

Thanks,
Asha

Re: Sending Reports to Distribution List

Natalija — Thu, 06 Jun 2019 16:18:11 GMT

Hi,

Sometimes "User" role is not enough, try to add "Newsstand User" role, just for test purposes.

Natalija

Re: Sending Reports to Distribution List

Natalija — Thu, 06 Jun 2019 16:25:38 GMT

Hi,

Double check Destination configuration and "e-mail message" tab is where you have to add your report as attachment.

Re: Sending Reports to Distribution List

Asha — Thu, 06 Jun 2019 17:32:59 GMT

Thank you so much for looking into this @Natalija it worked after adding "Newsstand User" role

Re: Sending Reports to Distribution List

Lech_Miszkiewicz — Fri, 07 Jun 2019 02:56:00 GMT

So It looks like you were also trying to distribute this report to News Stand for that particular user.