topic Re: NPrinting server Folder doesn't exist in Qlik NPrinting

NPrinting server Folder doesn't exist

Somasundaram — Wed, 25 Sep 2019 18:40:54 GMT

Hi Qlikers,

I am facing problem with NPrinting 16 server. It says Source folder doesn't not exist.

But, all the folders available and having the access as well.

pls find the attached screenshots.

Help would be appreciated.

Ruggero_Piccoli — Wed, 03 Jul 2019 13:55:10 GMT

Hi,

Based on your screenshot, you flagged the option "Enable external request" that requires a folder that is empty in the image.

Unflag the option if you are not using it or create the related folder.

Best Regards,

Ruggero

Somasundaram — Thu, 04 Jul 2019 08:03:30 GMT

Thanks for your reply Ruggero_Piccoli.

Already we have a folder for "Enable external request" and mentioned the same. But, Still it's showing this issue.

Please help me to come out this issue.

Ruggero_Piccoli — Thu, 04 Jul 2019 08:22:16 GMT

Hi,

Be sure that the Windows user that runs the QlikView Windows Service and its configuration user interface has the rights to access the folder.

Best Regards,

Ruggero

Somasundaram — Thu, 04 Jul 2019 08:28:12 GMT

Yes. The folder has access.

we installed NPrining server on cloud server environment. I believe that no need to install NPrinting Designer.

Do we need to install Qlikview?

Ruggero_Piccoli — Thu, 04 Jul 2019 08:42:54 GMT

Hi,

You need to install QlikView NPrinting Designer on that computer only if you plan to develop report templates by using it.

QlikView Desktop must be installed and must have a valid license on all QlikView NPrinting Server and Designer computers.

Be sure that you are using latest available version of QlikView NPrinting 16.

Best Regards,

Ruggero

Somasundaram — Mon, 08 Jul 2019 09:49:50 GMT

we got resolved and identified two things,

1. Qlikview licence is not updated

2. Access is not available.

Thanks for your replay and support