topic Re: NPrinting 16.4.0 Scheduler not trigger in Qlik NPrinting

NPrinting 16.4.0 Scheduler not trigger

nayanpatel — Tue, 10 Apr 2018 07:13:55 GMT

Hi Friends,

I have Designed report in NPrinting 16.4.0 and my NSQ is scheduled and configured in NPrinting server.

Now NPrinting server running all other NSQs but my NSQ not triggering.

I am using Admin Id and password through which NPrinting is installed and services of QlikView as well as NPrinting running with same credentials.

In Logfile also i can not see that NSQ as it is not triggering

Manually its working good from NPrinting designer

Please help.

Thank you

Nayan

Re: NPrinting 16.4.0 Scheduler not trigger

Lech_Miszkiewicz — Wed, 11 Apr 2018 00:08:13 GMT

does your NPrinting service account have QlikView license leased?

can you attach server logs?

Re: NPrinting 16.4.0 Scheduler not trigger

Lech_Miszkiewicz — Wed, 11 Apr 2018 00:12:45 GMT

Also - maybe this is similar case here https://community.qlik.com/message/1468043?et=watches.email.thread#1468043 whicha may be a BUG or similar

Re: NPrinting 16.4.0 Scheduler not trigger

nayanpatel — Wed, 11 Apr 2018 04:07:06 GMT

There is nothing available in server log as NPrinting server not triggering the job.

Re: NPrinting 16.4.0 Scheduler not trigger

Lech_Miszkiewicz — Wed, 11 Apr 2018 04:42:28 GMT

‌what version of nprinting server are you running? Is it also 16.4?

Re: NPrinting 16.4.0 Scheduler not trigger

nayanpatel — Wed, 11 Apr 2018 04:46:49 GMT

Hi Lech,

Thank you for your response

We are using 16.2.0.0 SR2 for NPrinting server

16.4.0.0 for NPrinting client

Re: NPrinting 16.4.0 Scheduler not trigger

Lech_Miszkiewicz — Wed, 11 Apr 2018 04:49:43 GMT

well this is the first thing i would do - I would either upgrade server to 16.4 or upgrade both to the same latest version.

I would make sure that the versions are the same. I assue your other reports were build in version 16.2.0.0 NPrinitng client and therefore they are working.

regards

Lech

Re: NPrinting 16.4.0 Scheduler not trigger

nayanpatel — Wed, 11 Apr 2018 04:58:41 GMT

Hi Lech,

We will try to upgrade it and keep both server and client as same version and then we will check

Thanks for your help

Re: NPrinting 16.4.0 Scheduler not trigger

Lech_Miszkiewicz — Wed, 11 Apr 2018 05:08:36 GMT

Please also let us know how did you go - this will be a great hint for other community users. Thanks

Re: NPrinting 16.4.0 Scheduler not trigger

nayanpatel — Tue, 17 Apr 2018 09:42:18 GMT

Hi Lech,

We had installed NPrinting V 16.7.0.0 on both developer and Server. But now NPrinitng jobs not running and the error in log file is: " Connection error to \hostpath\Application\xxx.qvw; Illegal operation attempted on a registry key that has been marked for deletion"

Please guide

Thanks.

Re: NPrinting 16.4.0 Scheduler not trigger

Lech_Miszkiewicz — Tue, 17 Apr 2018 23:20:24 GMT

maybe this?:

Illegal operation attempted on a registry key that has been marked for deletion