topic Re: NPrinting OnDemand Error: Failed to get data from external source in Qlik NPrinting

NPrinting OnDemand Error: Failed to get data from external source

stwhelan — Wed, 14 Mar 2018 13:46:08 GMT

We recently upgraded to NPrinting Nov 17 and utilize the OnDemand extension for report xls and pdf generation. However I now receive an error when i try to choose an app when setting up the NPrinting Connection.

Server Connection entered (and double checked)

Select app > no values to select from > error message 'Failed to get data from external source'

Any ideas? The preview function in NPrinting Template Editor works as expected.

thanks

Stewart

Re: NPrinting OnDemand Error: Failed to get data from external source

Chanty4u — Wed, 14 Mar 2018 16:52:29 GMT

could you share your qliksense extension properties?

and in Nprinting Ondemand setting did you entered server name http or https ?

Re: NPrinting OnDemand Error: Failed to get data from external source

baarathi — Tue, 20 Aug 2019 09:32:18 GMT

@Chanty4u I have used https and i have also installed ssl certificate. Still I'm getting this error

Failed to get data from external source

Is there any other work around?

Re: NPrinting OnDemand Error: Failed to get data from external source

Ruggero_Piccoli — Tue, 20 Aug 2019 13:38:27 GMT

Hi,

You are answering to a very old question and you supplied very few details so I cannot understand your question.

Please start a new conversation and add all the details that are useful to describe your issue. Add the complete log files, useful screenshots and all the steps that are necessary to reproduce.

Best Regards,

Ruggero

Re: NPrinting OnDemand Error: Failed to get data from external source

baarathi — Tue, 20 Aug 2019 13:43:22 GMT

@Ruggero_Piccoli Sure, I'll start a new conversation thread.