topic Re: Nprinting Backup Access Denied in Qlik NPrinting

Nprinting Backup Access Denied

gr_eldred — Sat, 16 Nov 2024 01:37:35 GMT

hi,

I have a problem when generating a backup of Nprinting.
Before I could generate the backup without problem.
Now it tells me that I have access denied.

Qlik NPrinting February 2019 SR1 Version: 19.0.4.0

Can somebody help me

Thanks

Re: Nprinting Backup Access Denied

Frank_S — Mon, 06 Jan 2020 18:48:48 GMT

Check these two points:

Ensure there is no NP_backup.zip file currently in your c:\NPrintingBackups folder. The backup cannot proceed if that file already exists
Ensure that you have enough diskspace on your computer. You may need to perform a system cleanup to remove old temp files and logs to open up more disk space.

Re: Nprinting Backup Access Denied

Ruggero_Piccoli — Tue, 07 Jan 2020 14:22:51 GMT

Hi,

Be sure to open the command prompt as an administrator (refer to https://help.qlik.com/en-US/nprinting/November2019/Content/NPrinting/DeployingQVNprinting/Backing-up-Qlik-NPrinting.htm). Maybe you opened it as a user without rights to write files in the destination folder.

Best Regards,

Ruggero

Re: Nprinting Backup Access Denied

gr_eldred — Thu, 09 Jan 2020 04:01:11 GMT

hi,

Thanks,

I already verified the points that you commented to me but it is not yet solved.

Is there anything else I can do?

Re: Nprinting Backup Access Denied

Rprint — Thu, 09 Jan 2020 08:49:58 GMT

Hi,

You might want to remove that png since you have your pg password in clear text in the toolbar of the cmd.

Also, make sure you're logged in as the service account user and open cmd as admin.

Re: Nprinting Backup Access Denied

Ruggero_Piccoli — Fri, 10 Jan 2020 08:06:40 GMT

Hi,

It is better to change the password at this point.

If you recently upgraded your Qlik NPrinting installation, check the folder %ProgramData%\NPrinting. There should be a backup before and after each upgrade. If they exists it means that the backup procedure works.

Best Regards,

Ruggero