topic Re: Nprinting license in Qlik NPrinting

Nprinting license

vitaliichupryna — Fri, 10 Jan 2020 14:02:43 GMT

Hi,

I didn't know that license should be deactivated before uninstall and unistalled server. Then install it again, but my license number doesn't work.

What can I do? Have to make my license valid again?

Thanks,

Vitalii

martinpohl — Fri, 10 Jan 2020 14:17:03 GMT

strange, never heard before.

what error message did you get?

Regards

vitaliichupryna — Fri, 10 Jan 2020 15:52:40 GMT

I receive message, that my license/control number is not valid

Eva_B — Fri, 10 Jan 2020 19:58:07 GMT

As long as the same license isn't running on two Servers/Environments concurrently there shouldn't be an issue.

Perhaps the Control number is invalid? Do you have access to the Internet from that Server? As it needs to be able to communicate with a LEF Server.

You might want to contact Customer Support to verify your license.

Just navigate to this page:

Select "I have a license issue."

Regards,

Eva

vitaliichupryna — Sat, 11 Jan 2020 21:37:36 GMT

Hi Eva,

Thank you for reply, you are right control number was wrong.

Thanks,

Vitalii

Eva_B — Tue, 14 Jan 2020 13:27:11 GMT

I'm glad you were able to get this sorted.

Have a great week.

Regards,

Eva