topic Do not send an email when task fails in Qlik NPrinting

Do not send an email when task fails

Anilb1603 — Wed, 30 Sep 2020 19:02:13 GMT

Hello guys,

I am looking for an option to disable sending an email to the users when NPrinting task is failed for some reason. Currently I see 2 options but looks like both will send an email to the users even though task is failed.

@Ruggero_Piccoli Can you please help me on this?

Thanks,

Anil

Re: Do not send an email when task fails

Frank_S — Wed, 30 Sep 2020 22:03:06 GMT

@Anilb1603

Can you confirm that email is still sent after the entire task shows a 'failed' status?

If the task is in a 'failed' status, I believe that no email should be sent to end users. However, you may receive a notification if you are listed in the to cc or bcc of the 'tasks' settings

Re: Do not send an email when task fails

Ruggero_Piccoli — Thu, 01 Oct 2020 14:24:42 GMT

Hi,

The options in your screenshot are explained in

https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/AdministeringQVNprinting/Admin-settings.htm#anchor-8. Maybe you have to set the first "When a publish task cannot generate one or more reports" to the second value "Recipients will receive successful reports, with no error message". If all reports fail, recipients will not receive an email.

The "Task execution notifications" are sent to the fixed list of recipients you configure there, not to the users for which the report is created.

Best Regards,

Ruggero

Re: Do not send an email when task fails

Anilb1603 — Thu, 01 Oct 2020 16:36:04 GMT

Thanks, @Ruggero_Piccoli . Looks like the second option is worked.