topic Re: NPrinting Upgrade in Qlik NPrinting

NPrinting Upgrade

Pomna — Mon, 12 Oct 2020 15:05:30 GMT

Please I need help understanding what's going on. Am still learning the Qlik Sense and NPrinting platforms and I appreciate all the help I get from this forum. My company just upgraded last weekend from Nprinting April 2020 to June 2020 and I woke up to the screen below. What is the next step please? What am I supposed to do?

Concerning the NPrinting Designer do I need to upgrade that too? If yes I will appreciate links to help documents. Thanks

Re: NPrinting Upgrade

Lech_Miszkiewicz — Tue, 13 Oct 2020 02:04:40 GMT

I am not sure what else do you see there - this is typical screen when you go to your license in NPrinting admin console.

As usual - did you go to https://help.qlik.com and check what are the upgrade steps?

Designer needs to be on the same version as server and engine - again, it is all written in help:

https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/DeployingQVNprinting/Upgrading-Qlik-NPrinting.htm#anchor-2

Re: NPrinting Upgrade

Pomna — Tue, 20 Oct 2020 13:12:36 GMT

Thank you