topic Re: NPrinting Excel in Qlik NPrinting

NPrinting Excel

Pomna — Thu, 12 Mar 2020 15:26:04 GMT

Hello everyone, am having issues with NPrinting excel. I get the following issues a blank screen and the error message "The RPC server is not available". Below are screenshots of the error . Thanks

Re: NPrinting Excel

kdmarkee — Wed, 02 Dec 2020 18:19:20 GMT

Did you ever get this resolved? I am seeing something similar with Office 365 desktop and NP Nov 2020.

Re: NPrinting Excel

Frank_S — Wed, 02 Dec 2020 18:55:14 GMT

This can happen when:

1. The NP designer is closed via the Windows task manager, then the NP Designer is started again without closing MS Excel process (MS Word, MS Power point) which is running in the background. The process should also be closed before attempting to open the NP designer again

2. The NPrinting connection to the NPrinting report is in error/aborted status. NPrinting connections must be in a 'Generated' State. To ensure there is no issue with the connection that appears to be in "Generated" state, simply reload any NP connections associated with your NPrinting reports that fail to open with the aforementioned error.

Note: To ensure you have a supported version of MS Office for your deployment, ensure to check the Help Notes for your specific version of NPrinting.

https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/DeployingQVNprinting/System-requirements_designer.htm

If these do not resolve the issue, I would recommend starting a support ticket so that the issue may be investigated more thoroughly.

Re: NPrinting Excel

Pomna — Thu, 03 Dec 2020 22:02:03 GMT

Thank you

Re: NPrinting Excel

Frank_S — Thu, 03 Dec 2020 22:07:52 GMT

No worries @Pomna !

Re: NPrinting Excel

Frank_S — Thu, 03 Dec 2020 22:10:06 GMT

This is now documented in the Qlik Support Knowledge Base

https://community.qlik.com/t5/Support-Knowledge-Base/NPrinting-Designer-Opens-with-Blank-Connection-and-Connection/ta-p/1766094