topic Re: QlikNprinting ActiveX Component error in Qlik NPrinting

QlikNprinting ActiveX Component error

priya2 — Tue, 31 Aug 2021 11:37:30 GMT

Hi,

We have issue with QlikNprinting Designer.

When we open editor, getting the ActiveX component embedded error & issue is only occurring for excel.

Server OS : windows 2016

Excel Version : Excel 2010.

Error : Qlik Nprinting designer cant find a supported reporting template editor for the file.

The associated COM server does not support ActiveX Document embedding.

Please help us to resolve this issue., Already tried the below link suggested but still issue occurs.

https://community.qlik.com/t5/Knowledge/NPrinting-Designer-has-ActiveX-COM-error/ta-p/1800671

Re: QlikNprinting ActiveX Component error

AshutoshBhumkar — Tue, 31 Aug 2021 11:48:17 GMT

Hi,

Changing compatibility settings should resolve the issue. Try restarting the services after settings.

Raise a support ticket with Qlik if that doesn't work.

Re: QlikNprinting ActiveX Component error

Ruggero_Piccoli — Tue, 31 Aug 2021 12:35:43 GMT

Hi,

This error appears when there are issues with the local installation of Microsoft Office. Be sure you installed a supported version of Office locally. If you have it try to uninstall and install it again. Sometimes this solved in the past because the reinstallation rewrote the Windows configuration registries.

Best Regards,

Ruggero

Re: QlikNprinting ActiveX Component error

priya2 — Tue, 31 Aug 2021 12:40:55 GMT

Hi Ruggero,

Thank You. Will try the reinstallation.

Need one confirmation, will the excel 2010 supported on windows 2016 OS.

Please confirm if any compatibility issue because of the OS..

Re: QlikNprinting ActiveX Component error

Ruggero_Piccoli — Tue, 31 Aug 2021 12:55:41 GMT

Hi,

You can refer to https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/DeployingQVNprinting/System-requirements_designer.htm to read the supported versions of Microsoft Office and Windows.

Best Regards,

Ruggero

Re: QlikNprinting ActiveX Component error

priya2 — Tue, 31 Aug 2021 13:03:47 GMT

Hi Ruggero,

As per the system requirements only we have enabled.

OS is windows server 2016 64 bit

MS Excel is 2010 64 bit.

Other HTML template in designer, we are able to work.

Re: QlikNprinting ActiveX Component error

Ruggero_Piccoli — Tue, 31 Aug 2021 14:04:23 GMT

Hi,

HTML and PixelPerfect templates do not requires Microsoft Office to be edited.

Best Regards,

Ruggero

Re: QlikNprinting ActiveX Component error

ALEX1977ALEX — Thu, 16 Sep 2021 13:51:28 GMT

Hello priya2

Do you resolve this issue?

Because i have the same in my customer

-already Updating Np server/Designer

-Install resintall Office 2016

-compatabilites run as adminitrator