topic Re: Getting Stack overflow error while opening Designer in Qlik NPrinting

Getting Stack overflow error while opening Designer

Iwin — Thu, 09 Sep 2021 05:31:03 GMT

Getting above error while opening Nprinting Designer.

Designer version is Feb21 SR1 and nprinting version is Feb20.

How can i resolve this?

Re: Getting Stack overflow error while opening Designer

Lech_Miszkiewicz — Thu, 09 Sep 2021 05:38:22 GMT

Lets start with basic and read documentation...

https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/DeployingQVNprinting/System-requirements_designer.htm

so - version of NPrinting and NPrinting designer must be the same. Once you fix this and still have the problem then we can come back to it and see what else we need to do.

BY THE WAY - I suggest you go through documentation to make sure you meet all other requirements which are listed there.

Also make sure you read documentation for the version of NPrinting you are going to go with

cheers

Re: Getting Stack overflow error while opening Designer

Iwin — Thu, 09 Sep 2021 05:45:18 GMT

Hi @Lech_Miszkiewicz

Thanks for the clarification,

I installed Nprinting Designer Feb20 version but still getting the same error.

Re: Getting Stack overflow error while opening Designer

Lech_Miszkiewicz — Thu, 09 Sep 2021 06:41:16 GMT

Ok...

So lets confirm scenario:

Where did you install NPrinting Designer? Your PC or Server?
What is the version of Windows os you installed it on
What template are you trying to open/edit
- Does the error appear regardles of the template? Try creating maybe HTML or PixelPerfect reports and open them
How do you try to open and edit template
- do you create report in admin console and click "EDIT" from webconsole? I wanted to double check that you are not trying to run executable just like it used to be in version 16
What do you see in Event Viewer in windows os when this error appears?
What is the license version of the NPrinting (Enterprise or Small Business)?
- If it is Small Business how many developer users have you got configured - screenshot from Admin Console License page would help - and you can blur sensitive data / license key
Just confirming that there is no NPrinting 16 installed on it and all requirements as documented here were met when installing designer: https://help.qlik.com/en-US/nprinting/February2020/Content/NPrinting/DeployingQVNprinting/Installing-qlikview-nprinting-designer.htm

I guess getting detailed answers to all those questions will be a good start.

cheers

Lech

Re: Getting Stack overflow error while opening Designer

Ruggero_Piccoli — Thu, 09 Sep 2021 13:11:06 GMT

Hi,

If now the Designer is at exactly the same version of the server please try to open it by editing a different type of report. Try with HTML and PixelPerfect templates that do no requires Microsoft Office.

Best Regards,

Ruggero