topic Re: NPrinting & Excel in Qlik NPrinting

NPrinting & Excel

alanw58 — Tue, 19 Oct 2021 13:57:26 GMT

Customer using NP 20.0.2.0. All appears installed correctly. When they go into NP Designer & try to create a new report (or look at an existing one) it says:

"Qlik NPrinting Designer can't find a supported reporting template editor for the file xyz.xlsx. Error message: Call was rejected by callee"

They say they're definitely using Excel on the client machine - not Office 365.

Any ideas?

Re: NPrinting & Excel

Frank_S — Tue, 19 Oct 2021 15:24:22 GMT

Please check the following article for possible solutions and workarounds.

https://community.qlik.com/t5/Knowledge/Qlik-NPrinting-can-t-find-supported-reporting-template-editor/ta-p/1716228

Kind regards...

Re: NPrinting

alanw58 — Tue, 19 Oct 2021 16:01:49 GMT

Thanks… I tried but couldn’t find anything on Community… pleased it’s Microsoft that’s the problem & not Qlik 😊