topic Re: NPrinting Authentication mode in Qlik NPrinting

NPrinting Authentication mode

ccastrillo — Sat, 16 Nov 2024 03:06:14 GMT

Hi all,

by mistake, I have changed the authentication mode to windows user instead Nprinting local in Nprinting web console. Obviously, after that, when I try to access to Nprinting web console, only Windows loggin option is available, but I cannot access with any of the windows users (rights checked). Is there any way to change (Enable) the Nprinting authentication outside Nprinting web console?

Many thanks in advance!

Re: NPrinting Authentication mode

Ruggero_Piccoli — Wed, 03 Jul 2019 12:39:33 GMT

Hi,

Also if you had enabled the Windows authentication you can insert the email and password of the user and login.

The Windows domain user is associated with a Qlik NPrinting user so the system know the match.

Best Regards,

Ruggero

Re: NPrinting Authentication mode

ccastrillo — Thu, 04 Jul 2019 06:39:57 GMT

Hi Ruggero,

thanks for your answer. Unfortunately, the login page only shows windows option. Login with Nprinting credentials option doesn't appear. And I guess it is because there's no Windows domain user associated with any Nprinitng user. Before the change, I usually loged with the Nprinting user defined during installation.

Hope this clarifies. Please let me know any iddea you may have to solve this issue.

Many thanks in advance

César

Re: NPrinting Authentication mode

Ruggero_Piccoli — Thu, 11 Jul 2019 14:33:34 GMT

To inform all readers that the issue was solved via support ticket.

Best Regards,

Ruggero

Re: NPrinting Authentication mode

kss7374 — Tue, 08 Feb 2022 06:46:41 GMT

Hello,

I faced the same problem, can you share how you managed to solve it?

Thank you,

BR,

Sergey

Re: NPrinting Authentication mode

Lech_Miszkiewicz — Tue, 08 Feb 2022 07:29:09 GMT

Hi @kss7374

As @Ruggero_Piccoli mentioned this was done via support as typically it will require adjustments to NPrinting repository db which may result in its damage.

Long story short depending on particular situation it may require adding AD credentials to one of the accounts so windows authentication can be used, or changing values by updating "Setting" table in postgres by changing values for "name".web-auth-nprinting-enabled" to "true"...

Hence this is typically task for support and it is not recommended to mess with it unless you know what you are doing.

cheers

Re: NPrinting Authentication mode

Ruggero_Piccoli — Tue, 08 Feb 2022 08:15:48 GMT

Hi, @kss7374 ,

You should be able to login by inserting username (email) and password instead of using Windows login. Otherwise please follow @Lech_Miszkiewicz 's suggestion and open a support ticket. Be sure to have an updated backup of your installation.

Best Regards,

Ruggero

Re: NPrinting Authentication mode

kss7374 — Tue, 08 Feb 2022 14:08:23 GMT

Hello guys !

Thank you very much for your help - the problem is solved (Postgres)

BR,

Sergey