topic Phantom Task Distribution - May 2021 SR4 in Qlik NPrinting

Phantom Task Distribution - May 2021 SR4

JustinDallas — Tue, 19 Apr 2022 17:00:36 GMT

Hello Folks,

We currently have an NPrinting installation of May 2021 SR4. I have a task that runs on Mondays at 9:44AM Yesterday, the task ran successfully in the morning with no issue. However, at 9:45PM the task ran again even though it's not scheduled to do that.

One thing I noticed was that the email didn't have the report in it, but instead had the unescaped report code in it i.e %%some_report_html%%.

When I looked at the Task Executions list, I didn't see any task running at the time the report was distributed.

Has anyone else seen this? And does anyone know what my next steps for debugging should be? I would post pictures, but my client might not like that.

Any help is greatly appreciated.

Re: Phantom Task Distribution - May 2021 SR4

Frank_S — Tue, 19 Apr 2022 18:04:25 GMT

Yes,
I've seen this when other NP environments are running that are normally disabled or turned off. Check that you do not have another NP 'test' or other NP server that has been brought back up.

Kind regards...

Re: Phantom Task Distribution - May 2021 SR4

JustinDallas — Tue, 31 May 2022 13:52:46 GMT

This WAS the case. The infra people had moved NPrinting from Server#1 to Server#2, and de-licensed Server#1, but didn't disable the services.

Thanks a lot for your help!

Re: Phantom Task Distribution - May 2021 SR4

Frank_S — Tue, 31 May 2022 14:14:32 GMT

No worries!
Glad I could help.

...kind regards