topic NPrinting Designer Opening PPT in separate window from Designer in Qlik NPrinting

NPrinting Designer Opening PPT in separate window from Designer

wttaryde — Fri, 06 May 2022 20:25:59 GMT

When I ask NP to edit a report template, it Launches NP Designer. When NP Designer appears, The controls for NP designer are in one window and PPT is open in another window. They aren't integrated. So I can't add objects to the PPT document.

I've run into this problem before but can't seem to fix it this time.

I've tried the fixes for when it won't open or the zoom is a mess, but they aren't fixing it this time.

Hoping someone else has encountered this and can direct me to this fix.

Re: NPrinting Designer Opening PPT in separate window from Designer

Ruggero_Piccoli — Mon, 09 May 2022 12:45:40 GMT

Hi,

Typical checks in similar situation:

zoom set to 100% (as it seems you already did)
a supported version of Microsoft Office is installed locally https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/DeployingQVNprinting/System-requirements_designer.htm#anchor-1
try to uninstall and install Microsoft Office because there could be installation errors
May 2021 SR3 should had solved but do a check if the problem is the one mentioned in https://community.qlik.com/t5/Qlik-NPrinting-Discussions/Qlik-NPrinting-Designer-can-t-find-a-supported-template-editor/td-p/1844229
check the support article https://community.qlik.com/t5/Knowledge/NPrinting-Designer-preview-fails-or-other-template-editor-issues/ta-p/1782144

Best Regards,

Ruggero

Re: NPrinting Designer Opening PPT in separate window from Designer

wttaryde — Thu, 03 Nov 2022 06:01:06 GMT

The only solution for me was to uninstall Office 365 version of PPT, buy PPT 2019 and install.

Fortunately, we are a Mac shop so we run Office 365 on our Macbooks. I have a separate Windows machine just for NPrinting Designer. This solution will work. I had it working with Office 365 PPT but an update happened and no combination of settings would work with the new update. Resetting it to an older version of Office 365 PPT didn't work either. Finally just went with PPT 2019 and problem solved immediately.

Power Point 2019 meets the system requirement as well.

Re: NPrinting Designer Opening PPT in separate window from Designer

bc-thebruuu — Sun, 15 Oct 2023 13:22:19 GMT

I want to use Qlik NPrinting May 2021 SR4 with office Microsoft® PowerPoint® pour Microsoft 365 MSO (Version 2208 Build 16.0.15601.20764) 64 bits

Office ppens outsite N-printing.

I tried all the display settings,rebooted pc several time ...

No improvement ... please help me

Re: NPrinting Designer Opening PPT in separate window from Designer

Ruggero_Piccoli — Mon, 16 Oct 2023 07:06:24 GMT

Hi,

Please avoid to comment old conversations; start a new one instead.

Check my previous answer: those are the typical causes of the problem you have.

Best Regards,

Ruggero