topic Re: upload Nprinting in Qlik NPrinting

upload Nprinting

Aubry — Wed, 24 Aug 2022 07:17:27 GMT

Hello everyone,
I am looking for a download link of 'nprinting server''
I loaded the version of may2022, there is a bug ''expired product''

thanks for your help

have a good day

Aubry M

Re: upload Nprinting

Ruggero_Piccoli — Wed, 24 Aug 2022 08:51:12 GMT

Hi,

You can download Qlik softwares from https://community.qlik.com/t5/Downloads/tkb-p/Downloads

Maybe you have an expired license and you need to activate a new one.

Best Regards,

Ruggero

Re: upload Nprinting

Aubry — Wed, 24 Aug 2022 14:59:54 GMT

Thx for reply Rugggero
the bug

the bug is known, I have to load an earlier version and I don't know how to do it

Re: upload Nprinting

Ruggero_Piccoli — Wed, 24 Aug 2022 15:10:47 GMT

Hi,

The bug was solved in Qlik NPrinting September 2018 SR2:

License activation failed with expired Product Level date
Qlik NPrinting could stop working if the Product Level date, visible in the license LEF, was expired. The error message: “Unable to update license information” appeared.

So if you install a version newer than it, like May 2022, you should not have the issue. It is not possible to install an old version after the installation of a new one. Older supported version is September 2020.

It is not clear to me when the issue appeared. Please also check to have a valid license code.

Best Regards,

Ruggero

Re: upload Nprinting

Aubry — Thu, 25 Aug 2022 07:14:24 GMT

Hello Ruggero,
I will restore the server and try with another version ''may 2021'

I will restore the server and try with another version ''may 2021'
I hope it'll work

have a good day

Aubry M

Re: upload Nprinting

Ruggero_Piccoli — Thu, 25 Aug 2022 07:27:39 GMT

Hi,

Be also sure the license key is valid, that the licensing service is running and that you can activate the license correctly.

Best Regards,

Ruggero