topic Re: Nprinting Designer fail - only for one report - cannot find a supported reporting template editor in Qlik NPrinting

Nprinting Designer fail - only for one report - cannot find a supported reporting template editor

_jespers_ — Mon, 20 Mar 2023 10:59:12 GMT

I have an issue with one of my pptx-reports.

When I try to start the Designer I can see the following message:

All other pptx-reports works fine and I can open the Designer without any issues. I have tried to export and import the report, still same issue.

Reards

Re: Nprinting Designer fail - only for one report - cannot find a supported reporting template editor

Lech_Miszkiewicz — Mon, 20 Mar 2023 12:00:53 GMT

Interesting...

I was only getting this behaviour when PPTX template was tampered with (for example by introducing corporate templates for tables formatting...) Is it possible that this document comes from those specially formatted corporate templates?

cheers

Re: Nprinting Designer fail - only for one report - cannot find a supported reporting template editor

_jespers_ — Mon, 20 Mar 2023 13:01:10 GMT

Maybe it had something to do with that. But it uses the same corporate template as the rest the reports, that has no issues.

But I solved it by going to the file share on the NPrinting server and found the template in %ProgramData%/Nprinting/... , opened up the pptx. And when I opened the pptx, I actually got a request if I wanted to repair the file, so I tried that, and it worked.

Re: Nprinting Designer fail - only for one report - cannot find a supported reporting template editor

Lech_Miszkiewicz — Mon, 20 Mar 2023 22:18:34 GMT

Thanks @_jespers_ - that is valuable piece of information you have provided!