topic Re: NPrint SAML Login Loop issue in Qlik NPrinting

NPrint SAML Login Loop issue

shemeel — Fri, 15 Nov 2024 21:33:38 GMT

We are trying to work on SAML authentication on Qlik Nprinting (May 2022 version).

We have defined the SAML settings through web console for Qlik NPrinting newsstand using IBM ISAM identity provider and gathered the idp metadata file and associated it with the SAML settings on NPrinting.

Once the setup is complete, we tried to access the newsstand URL. It shows the login page with the SAML login button (as expected).

Once we enter the credentials, the page refreshes as if the access is successful, but then lands back on the login page with a message on the top.

Message says "you need to be logged in to access this part of the application"

We tried to enable debug level logs and it only says SAML Login successful

Please let me know if anyone has experienced such issue before and assist us with the possible solution.

Re: NPrint SAML Login Loop issue

Lucas_Gatling — Fri, 02 Jun 2023 15:46:30 GMT

@shemeel Good afternoon. Please cross check the Qlik help documentation on Nprinting and SAML and make sure you have everything configured correctly.

https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/Configuring-SAML.htm

Re: NPrint SAML Login Loop issue

Lech_Miszkiewicz — Sat, 03 Jun 2023 00:09:35 GMT

Hi @shemeel

Is user role assigned to user you re trying to logon as using SAML? Do you have that user configured in NPrinting?