topic Qliksense On-demand report not working for certain users in Qlik NPrinting

Qliksense On-demand report not working for certain users

Stig — Wed, 10 Jan 2024 15:38:58 GMT

I have a Qliksense on-demand report setup which works perfectly well for myself, but when other users test it they get 'No NPrinting Connection configured for this app'.

User is setup as an on-demand user with relevant setting in the security role, and is able to access the newsstand using the same domain log on as being used with Qliksense. App has section access in place and user can access relevant data in the Qliksense app.

Check chrome developer tools and error message received is 404 not found, which is not useful.

To confirm on-demand button work fine for myself so not a setup issue as to connections &c. - just user.

Running out of ideas and need help.

Thanks

Re: Qliksense On-demand report not working for certain users

Frank_S — Wed, 10 Jan 2024 16:23:40 GMT

Please check the causes and solutions in this article/video.

STT - NPrinting On-Demand with Qlik Sense Troubles... - Qlik Community - 1953198

Kind regards...

Re: Qliksense On-demand report not working for certain users

Stig — Wed, 10 Jan 2024 16:48:09 GMT

Viewed that already without success but many thanks.

Re: Qliksense On-demand report not working for certain users

Digvijay_Singh — Wed, 10 Jan 2024 18:42:20 GMT

So all problem users got these attached options clicked?

Re: Qliksense On-demand report not working for certain users

Lech_Miszkiewicz — Wed, 10 Jan 2024 23:20:03 GMT

Hi @Stig

I think what happens was:

when you configured OnDemand Button you did not switch off "app/connection filter" meaning that you have configured connection to the app which was in your work space.

My suggestion would be to review following:

make sure your NPrinting connection (in NPrinting admin console) is pointing to published to stream Qlik Sense app
make sure you "untick" the box from the screenshot when setting up OnDemand button and use the app and connection of published app
publish and overwrite Qlik sense app
tell users to try again

Error you are getting suggest that it is configured maybe within your work space and not published app as then connections would be different.

cheers

Re: Qliksense On-demand report not working for certain users

Stig — Thu, 11 Jan 2024 08:57:43 GMT

They do with the exception of deleting deleting published reports, plus a couple of extras around running publish tasks.

Re: Qliksense On-demand report not working for certain users

Stig — Thu, 11 Jan 2024 09:07:36 GMT

The on-demand button was created in the published app so that connection was setup.

However I have recreated following your steps above and will pass to users to test.

Re: Qliksense On-demand report not working for certain users

Stig — Thu, 11 Jan 2024 11:25:36 GMT

User confirmed report is now working - many thanks