topic Open Unsolved Case in Qlik NPrinting

Open Unsolved Case

ROHAN_ALMEIDA — Wed, 15 May 2024 14:54:14 GMT

Dear team

I raised a case, which was unsolved. But it is invisible right now. Case no was 00159271. Request you to re-open the case. Or advice me to solve this issue.

Regards

Rohan

Re: Open Unsolved Case

Frank_S — Wed, 15 May 2024 21:59:33 GMT

@ROHAN_ALMEIDA

Just log back into the support site and make a comment on the case in order to continue pursuing a resolution.

This action will automatically reopen the support case.

If the case auto-closed due to inactivity, please place a comment on the case with the last requested information from your support agent.

Kind regards...

Re: Open Unsolved Case

ROHAN_ALMEIDA — Thu, 16 May 2024 12:07:43 GMT

Hi @Frank_S

I found the case in RESOLVED as Closed status.

Thanks a lot

Regards...