topic NPrinting cannot connect to qvp path after Server Migration in Qlik NPrinting

NPrinting cannot connect to qvp path after Server Migration

JRod — Thu, 19 Sep 2024 17:00:31 GMT

Hello Everyone,
Strange issue, and I need some help!

Background:
QV May 2022 SR1

NP May 2022 SR2

Qlik View is in a Cluster.

Here is the issue:
I get an error message when trying to connect to a QVP path via NPrinting to qvp:\\qlikview1\document.qvw
I do not get an error message trying to connect to a QVP path via NPrinting to qvp:\\qlikview2\document.qvw

Server qlikview1 is running on Windows Server 2022
Server qlikview2 is running on Windows Server 2012 R2

I have an example of the error in the screenshot, but it says the server is unreachable.

What I have done to troubleshoot:

I stood up Qlik View Desktop on the NPrinting Server, and ran a connection to the qvw via qvp:\\qlikview1\document.qvw. This connected without issue. I did this as the 'NPrinting' service account.

That Qlik View Desktop test should prove that there isn't a networking issue. It should also prove that the account has proper access.

What could be the issue?

Thank you all for your help in advanced!

Re: NPrinting cannot connect to qvp path after Server Migration

JRod — Thu, 19 Sep 2024 17:34:05 GMT

For clarity,
The Qlik View server was migrated from the 2012 R2 OS to a 2022 OS. We would like to get rid of all of the 2012 R2 Servers, but we can't take them off line until we figure out why the qvp path doesn't work when connecting to qlikview1. Everything else seems to work without issue. Thanks again - JROD

Re: NPrinting cannot connect to qvp path after Server Migration

David_Friend — Thu, 19 Sep 2024 18:43:56 GMT

@JRod my suggestions is upgrade by QV and NP to supported versions, see if that resolves the issue first (they need to be on supported versions anyway of course)

Seems like a cipher suite issue but not sure what!

However I would see if perhaps other NP people like @Lech_Miszkiewicz or @Frank_S have any different thoughts.