topic Re: N Printing Pixel Perfect Error in Qlik NPrinting

N Printing Pixel Perfect Error

paul_ripley — Fri, 24 Aug 2018 13:19:33 GMT

Hello

I haven't used Pixel Perfect before but it seems like it could be powerful to produce reports.

I set up an app and a connection to a QV report, and created a report with no template and ran the preview but got the error below

'You must enter a C:\User\serv-qlikviewxxxxxxxxxxxx\ValCo pixel.pdf

Would anyone be able to suggest what might cause this?

Many thanks

Paul

Re: N Printing Pixel Perfect Error

Arthur_Fong — Fri, 24 Aug 2018 16:27:15 GMT

Hi Paul,

Which version are you using for NPrinting Server, NPrinting Designer and QlikView?

Is this a local QV connection or a QV server connection?

Re: N Printing Pixel Perfect Error

Lech_Miszkiewicz — Fri, 24 Aug 2018 22:51:18 GMT

Hi Paul,

It should just work - and i think it did!

My idea is that you dont have PDF reader (Adobe PDF reade or similar) on the server where you tried to open produced preview of the report therefore you got a Warning message that to preview it you need to go to the path mentioned in it.

cheers

Lech

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Re: N Printing Pixel Perfect Error

Daniel_Jenkins — Fri, 24 Aug 2018 23:08:14 GMT

Hi Paul,

While you still have that message on screen, can you browse to the path mentioned and check if the PDF file exists? If so can you open it?

- Daniel.

Re: N Printing Pixel Perfect Error

paul_ripley — Wed, 29 Aug 2018 12:34:33 GMT

Great, many thanks. I have asked IT to install pdf on the server to see if that fixes it

Paul

Re: N Printing Pixel Perfect Error

paul_ripley — Wed, 29 Aug 2018 12:35:22 GMT

..im just going to see if installing pdf fixes the issue, thanks

Re: N Printing Pixel Perfect Error

paul_ripley — Wed, 29 Aug 2018 12:36:24 GMT

Its a server connection. Am just going to install adobe on the server to see if that fixes it

Thanks

Paul

Re: N Printing Pixel Perfect Error

Lech_Miszkiewicz — Thu, 30 Aug 2018 01:18:12 GMT

Hi Paul

FYI - With NPrinitng 17+ you are not required to have NPrinting Designer installed on the server. I usually have it installed on my laptop and since i don't have to be on server to access NPrinting console i do everything from my laptop, hence likely i would already have adobe installed too

Re: N Printing Pixel Perfect Error

paul_ripley — Thu, 30 Aug 2018 08:32:09 GMT

Oh thanks for the info, that will be helpful

Paul

Re: N Printing Pixel Perfect Error

Ruggero_Piccoli — Thu, 30 Aug 2018 10:59:42 GMT

Hi,

A PixelPerfect template could be previewed in other format than PDF. For example you can preview it as JPG image and you should have a viewer for them in the server.

Or you can install the Qlik NPrinting Designer on a client computer and edit the report from that. I suggest this solution and avoid to develop report templates directly on the server.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.