topic Re: NPrinting Job error in Qlik NPrinting

NPrinting Job error

nayanpatel — Tue, 24 Jul 2018 13:07:19 GMT

Hi Friends,

I am getting below error while NPrinting job running from NPrinting server. manually jobs running good.

I am using NPrinting V 16.7.0 SR7.

Please help to solve the issue

"Error Connection error to \\data\qlikview_test\Source Documents\ITApps\1.Application\ABC.qvw; Access violation at address 0159C470 in module 'NPrintingSvc.exe'. Read of address 00000000"

Thank you.

Nayan

Re: NPrinting Job error

Chanty4u — Tue, 24 Jul 2018 13:09:07 GMT

May be template issue

Re: NPrinting Job error

Lech_Miszkiewicz — Tue, 24 Jul 2018 23:54:36 GMT

When running job manually you are likely to use different user. Make sure service account running your nprinitng server has:

access to access point if you are running report on qvp connection which should be preferred
access to the path: \\data\qlikview_test\Source Documents\ITApps\1.Application\ABC.qvw if you are using local connection
has QlikView user licenese leased from the server
is able to open a document you are trying to run report from

Solution:

Login/RDP to the server where NPrinting server is installed as NPrinitng service account user and try to access this path. If you cannot - then make sure you grant access for this account.

to be frank NPrinitng account should be like administrators with full access to all paths to avoid those issue.

BTW - it is unlikely that there is anything wrong with your template!!!

cheers

Lech

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Re: NPrinting Job error

nayanpatel — Wed, 25 Jul 2018 05:51:58 GMT

Hi Thanks for reply Lech.

It was working good from last one year and getting error from last 3 days only.

1. we are using NPrinting service account with full Admin right

2. Named CALs assigned to QV desktop and Service Account in QMC

3. Checked with leased Lic as well

but no use.

Re: NPrinting Job error

Lech_Miszkiewicz — Wed, 25 Jul 2018 06:09:19 GMT

did you actually login as a service account, and then open qlikview desktop and tried to open the qlikview document used in this report? This test would exclude any access issues.

Maybe some policies changed and got reapplied - it is work checking manually!

also check this:

Access violation at address 01B54D5C in module ‘NPrinting.exe’. Read of address 00000000 – SQL Server, Data & Marketing …

Re: NPrinting Job error

Lech_Miszkiewicz — Wed, 25 Jul 2018 07:42:50 GMT

There is another thing

If you have implemented any macros in the qlikview application, you will need to give the permission when you open it for the first time with the nprinitng service account.

reagrds

Lech

Re: NPrinting Job error

nayanpatel — Wed, 25 Jul 2018 07:47:39 GMT

No Macros used in app

Re: NPrinting Job error

Lech_Miszkiewicz — Wed, 25 Jul 2018 11:53:18 GMT

regardles - still try to do everything in designer using service account instead of your user

Re: NPrinting Job error

Ruggero_Piccoli — Thu, 26 Jul 2018 08:03:39 GMT

NPrinting account must be a local computer administrator.

Re: NPrinting Job error

Ruggero_Piccoli — Thu, 26 Jul 2018 08:05:44 GMT

Hi,

Before to go ahead with the investigation, I would to suggest you to upgrade to 16.8 that is the latest version.

Best Regards,

Ruggero

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