topic Nprinting preview fail in Qlik NPrinting

Nprinting preview fail

o_ciotoli — Tue, 13 Feb 2018 10:08:17 GMT

Hello,

i'm trying to lunch the preview of an excel report in nprinting (17.6) but i'm receiving an internal server error:

Nprinting is installed in the same machine of qlikview server (dwh-ix-001), and the designer is currently loaded from my local machine; i think that this is the problem, but not sure. Does everyone face this issue?

Re: Nprinting preview fail

Ruggero_Piccoli — Wed, 14 Feb 2018 08:59:06 GMT

Hi,

Please check that correct ports are opened on your firewall https://help.qlik.com/en-US/nprinting/November2017/Content/DeployingQVNprinting/Ports.htm.

Check also the Qlik NPrinting logs https://help.qlik.com/en-US/nprinting/November2017/Content/AdministeringQVNprinting/Logging/Logging.htm

Best Regards,

Ruggero

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Re: Nprinting preview fail

arvind_patil — Wed, 14 Feb 2018 10:56:14 GMT

Hi Oreste,

I think its required on different machine.

Thanks,

Arvind Patil

Re: Nprinting preview fail

Ruggero_Piccoli — Wed, 14 Feb 2018 11:03:16 GMT

I agree, for use in production or to create a POC. If you want just to use the installation to learn Qlik NPrinting you can install both on the same computer.

Re: Nprinting preview fail

o_ciotoli — Thu, 15 Mar 2018 12:41:16 GMT

Hello, this issue was probably related to something wrong with the services, after a reboot it was ok. Anyway, we kept qlikview server and nprinting on the same machine, but after a while the situation become unstable for unknown reasons, so we decided to move nrinting to a different VM.

Re: Nprinting preview fail

Ruggero_Piccoli — Thu, 15 Mar 2018 13:09:14 GMT

This is the reason why installing QlikView or Qlik Sense and Qlik NPrinting in the same computer is not supported.

Best Regards,

Ruggero

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