topic Re: Access Point in Qlik NPrinting

Access Point

bobbydave — Thu, 22 Oct 2015 12:50:17 GMT

I have On Demand functionality working on my server.

However, when I open the app on Access Point through IE plugin, it does not show the On Demand buttons but

Anyone any ideas?

I've followed details from the site.

If I select FULL BROWSER to view the application, I can see the buttons but when I click on them, nothing happens.

I need it working in IE plugin.

Re: Access Point

quwok — Thu, 22 Oct 2015 14:56:46 GMT

Your button is an extension object, this only works in web view. The IE plugin does not support it.

Re: Access Point

bobbydave — Fri, 23 Oct 2015 07:22:58 GMT

Thanks Kwok. That makes sense then.

It does appear in the Web view on Access Point when I select Full Browser.

The only thing is when I select a task or a report to run, it does not go into the queue to run.

I've got this working on my server and when I am in Web mode on my desktop application, I can click on the task and the report buttons, these do work. Just on the Access Point web view, they do not work.

Any ideas?

Re: Access Point

krishna20 — Fri, 23 Oct 2015 07:42:17 GMT

Hi Bobby,

Extensions are developed using Ajax, Javascript etc;

In the IE browser Ajax client won't enabled or worked out. Try to achieve this in different browser like Chrome. You will see your chart. In Application's Webview mode we can see the charts with the expected output. But , Whereas IE won't supports Ajax client. Extensions will works only through Ajax client.

Re: Access Point

bobbydave — Fri, 23 Oct 2015 07:51:44 GMT

I've also tried using Chrome but the Task or Report buttons don't activate the queue

Re: Access Point

Colin-Albert — Fri, 23 Oct 2015 08:17:25 GMT

Ajax will work with the IE, extensions are not compatible with the IE Plugin.

Selecting Full Browser uses Ajax and you will have the extensions enabled.

This post lists the differences between the IE Plugin & Ajax https://community.qlik.com/docs/DOC-9167

Re: Access Point

krishna20 — Fri, 23 Oct 2015 08:28:53 GMT

Oh my Bad !!.

Thank you Colin_Albert‌ for letting me know the actual works of IE.

Re: Access Point

Fri, 23 Oct 2015 12:38:43 GMT

Typically when you have an issue, such as you described, it is most like ley related to the machine name/ip address and security.

Please make sure the machine/ip, as ell as the port number is correct and you have the appropriate access

In the past, when I ahve had similar issues, that is where the problem resided

NPrinting On-Demand: Architecture and Configuration

Re: Access Point

bobbydave — Fri, 23 Oct 2015 13:43:39 GMT

Maybe I might have this wrong.

My application is on TestServer

My nPrinting nsq is on the nPrinting Server

I go to Access Point on my local computer using Firefox or Chrome.

Open up the application through the browser.

Then I click on the buttons once loaded.

Here is a screen shot of what I have for a button.

let nPrinting = '\\10.18.108.134\d$\Nprinting Apps\Service Desk\Service_Desk_Report.nsq';

Re: Access Point

sebastianlettner — Fri, 23 Oct 2015 13:58:32 GMT

Hi,

I think your problem is, that your QlikView Server and your NPrinting Server are running on different machines and you use localhost as hostname in the extension. If you open the the document via AJAX the QV localhost will be resolved to 127.0.0.1 (loopback QV server).

You should use the NPrinting Server IP as hostname.

Regards

Sebastian Lettner

Re: Access Point

bobbydave — Fri, 23 Oct 2015 14:58:34 GMT

By making your changes, it's at least activated the button now and I can see it's processing.

Thanks for the advice.