topic Re: NPrinting chart image cropped in Qlik NPrinting

NPrinting chart image cropped

guilherme_olive — Mon, 14 Sep 2015 16:54:21 GMT

NPrinting chart image cropped .

The image below show original chart and chart in NPrinting.

How can I fix this ?

Re: NPrinting chart image cropped

Stephen_Jasionowski — Mon, 14 Sep 2015 16:57:32 GMT

Change the Stretch settings in the Properties panel in the lower left corner to "Stretch".

You may have to delete the object in PPT and re-drag into the template for the changes to take effect.

Re: NPrinting chart image cropped

guilherme_olive — Mon, 14 Sep 2015 17:06:18 GMT

Hi Stephen,

I did it. But the chart image is the same.

I've uninstalled and installed QlikView and NPrinting same problem.

Re: NPrinting chart image cropped

Frank_S — Mon, 14 Sep 2015 18:01:03 GMT

To add to Stephen's point, you can set the pixel dimensions using Max Height and Max Width (in the Image Properties) ie: 600 max height and 600 max width.

Setting these values should work for you.

Re: NPrinting chart image cropped

Frank_S — Mon, 14 Sep 2015 18:06:51 GMT

If you don't see the max height and max width option there could be a problem with your NPrinting installation or you could be running a much older version of NPrinting.

If you have a current version of NPrinting, then you can try to reinstall NPrinting.

If you have an older model of NPrinting, you need to upgrade to the most version of NPrinting available for download from the Qlik Downloads site.

Qlik Sense Desktop | Qlik

You must have a login id and password to access this site. If you do not have one, please contact the Qlik Qoncierge.

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For Technical Support Issues, contact the Qlik Support desk.

Technical Product Support | Qlik

Re: NPrinting chart image cropped

guilherme_olive — Mon, 14 Sep 2015 18:07:58 GMT

In PowerPoint this properties (height and width) does not exists.

In Excel this properties exists.

Re: NPrinting chart image cropped

guilherme_olive — Mon, 14 Sep 2015 18:09:54 GMT

NPrinting Version 16.0.0.0

NPrinting Version 16.1.0.0

Qlikview Version 11.20 SR11

Qlikview Version 11.20 SR12

Qlikview Version 12 Beta

Re: NPrinting chart image cropped

Frank_S — Mon, 14 Sep 2015 18:16:31 GMT

Check that your Image does not have alot of white space in it within the QVW. If this does not apply, please generate a support ticket with the support desk to assist you further.

For Technical Support Issues, contact the Qlik Support desk.

Technical Product Support | Qlik

Re: NPrinting chart image cropped

guilherme_olive — Mon, 14 Sep 2015 18:20:57 GMT

I'm using application Qlikview Expense Management, developed by Qlik.

I'll generate a support ticket.

Re: NPrinting chart image cropped

guilherme_olive — Tue, 15 Sep 2015 13:48:36 GMT

Other user in same computer works fine.

This problem happens only with my user.

Re: NPrinting chart image cropped

Frank_S — Tue, 15 Sep 2015 15:26:39 GMT

It's possible that you've changed your document user preferences. Compare the export settings in QV user preferences for the QVW in question and compare those with your colleague's QV desktop user preferences.

Perhaps you have changed your zoom settings here.

As requested please enter a support ticket if you have not already done so.

Thank you.