topic NPrinting Bug fixed? in Qlik NPrinting

NPrinting Bug fixed?

annikaanderson — Tue, 22 Dec 2015 09:11:08 GMT

Hi Qlik Community,

we've got a phenomenon with the NPrinting Version 16.2.0.

If we want to include a Chart from QlikView to an Excel from NPrinting the Software works 5 - 10 minutes after the Preview can be opened. The Preview shows just an empty Sheet. There is no Chart.

If we include a Table from the same QlikView Application, there is no problem.

We tried to use other formats for the Preview but with the same results.

Question: Is this fixed with the Version 16.3.0?

Thanks and marry chrismas.

Re: NPrinting Bug fixed?

Tue, 22 Dec 2015 14:16:18 GMT

did you have this problem in prior versions (16.1) or did you notice it since 16.2?

Unfortunately I am on 16.1 but use both charts and tables without issue

Re: NPrinting Bug fixed?

ngulliver — Thu, 24 Dec 2015 15:21:13 GMT

Hi, Annika.

Have you checked whether you have any NPrinting filters that exclude data from the Chart ? Also, try deleting the object id from the template and reapply it again in case the object is corrupted.

Regards,

Neil

Re: NPrinting Bug fixed?

annikaanderson — Tue, 26 Jan 2016 08:31:08 GMT

Hi Neil,

We had this Problem in prior Versions.

We Checked the filters and deleted the object Id form the Template.

The Problem is still the same.

Regards,

Annika