topic Re: Nprinting Email in Qlik NPrinting

Nprinting Email

rittermd — Wed, 24 Feb 2016 20:30:19 GMT

I still can not get nPrinting to send an email.

The only place that I see to put in email settings is in the management console under Admin/Settings. (I am using v 17)

Is there any other place to set this up or test it? I see screen prints from older versions where there were a lot more settings and a Test button.

The np log has a line that says it sent an email.

IT has confirmed that the SMTP server would not be blocking any emails.

Any suggestions on what else I can look at?

Re: Nprinting Email

Daniel_Jenkins — Wed, 24 Feb 2016 22:35:25 GMT

Hi Mark,

In the log you are probably seeing Send e-mail for bucket xyz...Ask your SMTP server administrator for the log and take a look at that.

In order to test I would try SMTP4Dev. It is a dummy SMTP server that runs on Windows 7/Vista/XP/2003/2010. It will not actually send out e-mails but will receive them so you can test if NPrinting 17 is sending them out.

smtp4dev - Home

HTH - Daniel.

Re: Nprinting Email

rittermd — Wed, 24 Feb 2016 23:24:13 GMT

I just found this error. In the webengine log:

TLS handshake error from (then IP6 address it looks like)

I also see

Form login failed. Invalid credentials for email (my email address)

Does this help any?

Re: Nprinting Email

Tue, 21 Jun 2016 09:25:16 GMT

hi rittermd.. am also stucked in same issue do you find any solution for this

Re: Nprinting Email

Tue, 21 Jun 2016 09:28:58 GMT

Daniel Jenkins- my scheduler log file shows Send e-mail for bucket

what kind of issue is this how to resolve this?

Re: Nprinting Email

rittermd — Tue, 21 Jun 2016 12:19:42 GMT

I think that IT fixed the problem. I think it was a problem with the setup for the email server. The QS server was not authorized to forward emails. I am not 100% sure. But have your IT guys check the email server setup.

Re: Nprinting Email

Tue, 21 Jun 2016 12:27:11 GMT

rittermd- does your guys fixes the problem