topic nPrinting Default Email Sender in Qlik NPrinting

nPrinting Default Email Sender

rittermd — Mon, 22 Feb 2016 19:34:29 GMT

I am using v17.

I need to enter the email address for the sender as HealthMAX@HealthPRO-Rehab.com. Just like this. I am being told that if it is not formatted like this then the email server will not send the emails.

However, when I insert this into the field and click on save it all get reverted to lower case.

Is there a way to make it stay the way that I enter it?

Re: nPrinting Default Email Sender

avinashelite — Tue, 23 Feb 2016 05:29:30 GMT

As per my knowledge it will not create any problem ...did you tried sending the email ??

Re: nPrinting Default Email Sender

Daniel_Jenkins — Tue, 23 Feb 2016 06:02:36 GMT

Hi Mark,

Although the domain part is case insensitive, the local mailbox part (that comes before the @) is case sensitive. Also, according to the reference linked to in the installation guide, the e-mail should allow any string matching the Regular Expression /^[a-zA-Z0-9.!#$%&’*+/=?^_`{|}~-]+@[a-zA-Z0-9-]+(?:\.[a-zA-Z0-9-]+)*$/ which allows for both upper & lower case on both sides of the @ and is therefore case sensitive. I therefore believe that changing the case while saving the e-mail address is a bug. I will test and if I find the same behavior I will open a case with R&D.

Best - Daniel.

Re: nPrinting Default Email Sender

rittermd — Tue, 23 Feb 2016 14:28:32 GMT

The log says that the email was sent. But I never receive it. So I really am not sure where the breakdown is.