topic Re: Unable to access the URL for Qlik Replicate. in Qlik Replicate

Unable to access the URL for Qlik Replicate.

MrunalsinhP — Wed, 08 May 2024 11:18:53 GMT

Hi Team,

We're facing some issues with our Replicate installation on Red Hat Linux. We're unable to stop or restart services, and we're also having trouble accessing the Qlik Replicate Console. Any assistance you can provide would be greatly appreciated. When we kill process id after that we are able to start service also access URL what can be cause for this

Thanks!

Re: Unable to access the URL for Qlik Replicate.

sureshkumar — Wed, 08 May 2024 11:42:44 GMT

Hello @MrunalsinhP

Kindly check in the repsrv.log that why replicate service are not starting.

and also run the below command to get more information

debug=true ./areplicate start

Regards,

Suresh

Re: Unable to access the URL for Qlik Replicate.

RajyaLakshmi — Wed, 08 May 2024 12:28:01 GMT

Hi @MrunalsinhP

From your statement,

"When we kill process id after that we are able to start service also access URL what can be cause for this"

>> Do you mean replicate installation was successful?

What is the replicate and Linux version?
Are you receiving any error while accessing console? Please provide error screenshot.
Kindly check the repsrv logs as suggested by @sureshkumar
Have you tried to reboot the server, restart services and access replicate console?

Best Regards,
Rajya Lakshmi

Re: Unable to access the URL for Qlik Replicate.

SachinB — Wed, 08 May 2024 12:30:03 GMT

Hello @MrunalsinhP ,

Thanks for contacting Qlik community link.

Are you getting any error while opening UI console, could you please verify the repsrv and repUI logs once, If possible, please send us screen shots in order to trouble shoot it further.

Path to check the log files, please check the server log files and UI server log files to understand further. The log files default location is "C:\Program Files\Attunity\Replicate\data\logs".

Hope this helps.

Regards,

Sachin B

Re: Unable to access the URL for Qlik Replicate.

Heinvandenheuvel — Wed, 08 May 2024 13:54:12 GMT

Is this a fresh install, first access attempts, or did it work before and stopped working?

If it is a fresh install then my guess would be a security/access issue with the Replicate data folder.

Hein.

Re: Unable to access the URL for Qlik Replicate.

Kent_Feng — Thu, 09 May 2024 00:28:28 GMT

Hi @MrunalsinhP

You won't be able to access the UI when the services are not up.

The first step is to check the user's guide and make sure your Linux is a supported distro and a supported version. Run installer as superuser and it should be all good.

Good luck.

Kent

Re: Unable to access the URL for Qlik Replicate.

SushilKumar — Thu, 09 May 2024 01:04:01 GMT

Hello Team,

Thanks for reaching out to Qlik via Qlik Community Support page. Such issue require through analysis of Settings, hence request you to reach out to technical Support via a case and provide Diagnostics package .

Please refer to Replicate https://community.qlik.com/t5/Knowledge/How-to-collect-Diagnostics-Package-from-Qlik-Replicate/ta-p/1815056

Regards,

Sushil Kumar