topic How to view old and closed cases in Qlik Replicate

How to view old and closed cases

BioRad100 — Fri, 15 Nov 2024 22:32:38 GMT

I have so many cases opened in the past and now I am not able to view them. I used to use previous version of Support site where I didn't need to create another account like I just created BioRad100. I need to review old cases and take necessary actions. Please advise.

Thanks,

Ajay

Re: How to view old and closed cases

Vinay_B — Sun, 10 Oct 2021 16:20:55 GMT

Hi @BioRad100 After moving to the community old cases are not visible anymore. In order to get the old case history, raise a ticket with Customer support and they can help you with that.

How to contact Qlik support

Thanks!

Re: How to view old and closed cases

johncstokes — Fri, 31 Dec 2021 13:56:58 GMT

OMG this is a total pain in the ass. You should make old cased viewable. This is why you suck.