topic Re: Create a ticket for Qlik Replicate in Qlik Replicate

Create a ticket for Qlik Replicate

lqthinguyen — Mon, 19 Aug 2024 01:24:58 GMT

Good evening,

What is the best link to use to create a ticket for Qlik Replicate? - Production is down because Qlik Replicate tasks with a week worth of latency.

I need help to create the ticket; since this is my first time.

Our customers are the Navy military and I am working closely with few of the Qlik employees such as Mr. Yousuf Begg.

Thank you

Theresa

Re: Create a ticket for Qlik Replicate

praveenad123 — Mon, 19 Aug 2024 01:38:24 GMT

Hello Theresa,

You can create case using this below link with your login credentials.

https://community.qlik.com/t5/Qlik-Replicate/How-do-create-a-new-case/td-p/2085914.

Regards

Praveen Kumar

Re: Create a ticket for Qlik Replicate

lqthinguyen — Mon, 19 Aug 2024 01:39:30 GMT

Good evening,

It must be user error such as I am absent-minded because there is no information where to create a ticket. I did follow the instructions to create an account though

Please enlighten me

Thank you

Theresa

Re: Create a ticket for Qlik Replicate

praveenad123 — Mon, 19 Aug 2024 01:47:12 GMT

Hello Theresa,

Please follow the below link to create support case.

https://community.qlik.com/t5/Get-Started/Video-Opening-a-Qlik-Support-Case-from-the-Qlik-Community/ta-p/1840688

Please refer below link on how to register.

How to Register a Qlik Account - Qlik Community - 1710664

Regards

Praveen Kumar

Re: Create a ticket for Qlik Replicate

sureshkumar — Mon, 19 Aug 2024 05:46:47 GMT

Hello @lqthinguyen

I have created a case on behalf of you and even we had a call to understand the issue.

Kindly contact Qlik through Chat, we will route to Customer Support team who will help you on Qlik Portal issue.

Regards,

Suresh