topic Re: Expired Qlik replicate licences on SIM environment in Qlik Replicate

Expired Qlik replicate licences on SIM environment

RobertBARRAS — Wed, 05 Jan 2022 11:16:10 GMT

Hi,

Happy new year

Our Qlik replicate licence have expired the 31.12.2021 in SIM environment

Version : 7.0.0.402
License Expiration : 2021-12-31

Can you provide a new licence, pls ?

Nb : it is a blocker point

@EricFreitas @LaurentSamyn

Qlik Replicate

Tks to take in account

Re: Expired Qlik replicate licences on SIM environment

Steve_Nguyen — Wed, 05 Jan 2022 13:14:53 GMT

@RobertBARRAS you would need to open a support case on license to get new or update license.

Re: Expired Qlik replicate licences on SIM environment

RobertBARRAS — Thu, 06 Jan 2022 10:01:18 GMT

Hi @Steve_Nguyen ,

Now, we expected a definitively licence on SIM

On PROD, we understand that the licence must be extended for the flat files and for mySQL

Tks to your help

Eric

Re: Expired Qlik replicate licences on SIM environment

RobertBARRAS — Fri, 07 Jan 2022 08:47:57 GMT

@Steve_Nguyen

About the connectors extension, we need also for SQLServer

NB : We have checked, it is covered in the contract

Tks to your help

Eric

Re: Expired Qlik replicate licences on SIM environment

Heinvandenheuvel — Fri, 07 Jan 2022 15:50:35 GMT

>> NB : We have checked, it is covered in the contract

Then use the proper support channel - not this ad-hoc, best-effort forum where you may or might not catch the attention of Qlik person.

This time you got lucky with Steve following up some, but don't count on that.

Hein.

Re: Expired Qlik replicate licences on SIM environment

RobertBARRAS — Wed, 12 Jan 2022 10:22:00 GMT

Hi @Heinvandenheuvel

Tks for your licensing check

I am sorry but without any answer of the Qlik account manager during 2 weeks, i have not the choice to use this channel.

Tks @Steve_Nguyen for your help

Regards

Re: Expired Qlik replicate licences on SIM environment

Heinvandenheuvel — Wed, 12 Jan 2022 14:34:30 GMT

>> without any answer of the Qlik account manager during 2 weeks

~That's rather dissapointing. It's tricky. Many non-permanent licenses expire 12/31. (Mine did!). That's precisely account folks try to close the last sales of the year and take a little vacation. It would be better to have things expire 2 weeks after (or before) calender year end.

I'm glad it got resolved though. Excellent.

>> i have not the choice to use this channel.

Nitpicking: Yes you did have a choice. You could have used the support channel directly. :-).

You see, mot readers here are not with Qlik, just other users or interested folks. Those that are with Qlik are do not directly see you real name, company association, or contract details. They are unlikely in a position to actually generate a license, but admittedly they may know a person/group that can. With a format support call at least all the details become directly available to allow appropriate help.

Anyway, it solved, moving on!

Cheers,

Hein.