topic Re: Replicate/Chrome Compatibility Issue in Qlik Replicate

Replicate/Chrome Compatibility Issue

JohnB — Tue, 13 Jul 2021 12:23:54 GMT

Hi all,

I'm currently experiencing an issue accessing the Replicate UI with the latest version of Chrome (91.0.4472.124).

I'm getting 'This page isn't working' with an 'HTTP ERROR 401'. This has only just started happening and unfortunately I'm not in the position of being able to roll back to an earlier version. I can access the UI using IE or EDGE but functionality seems to be seriously impaired- certainly I'm not able to run any tasks (although this could be a separate issue of course).

Has anyone else experience a similar problem?

Many thanks,

John

Re: Replicate/Chrome Compatibility Issue

SwathiPulagam — Wed, 02 Mar 2022 17:53:38 GMT

Hi John,

With the current version of replicate, we haven't received any browser issues. Please try to install the 2021.11 version and make sure to clear the browser cache. If you still get an error then please go to developer tools on your browser and generate HAR file when you try to browse replicate UI.

Thanks,

Swathi

Re: Replicate/Chrome Compatibility Issue

shashi_holla — Wed, 02 Mar 2022 19:06:30 GMT

Hi @JohnB

Error 401 is for authorization/login failures, Could you please try to open the URL in Incognito window and see if we get the same error. Just trying to eliminate the scenario where browser cache might be affecting the authentication with your credentials.

Thank you,

Re: Replicate/Chrome Compatibility Issue

lyka — Wed, 02 Mar 2022 20:03:38 GMT

Hello,

Are there any errors from the repuictl.log from /data/logs ?

Thanks

Lyka