topic Re: License Key Download in Qlik Replicate

License Key Download

etang01 — Tue, 07 Mar 2023 14:25:29 GMT

hi,

After speaking with 3 different online support agents and your salesperson, we still are unable to obtain the license keys that we paid for!!!! very disappointing service!

Our case number is 00064610

Re: License Key Download

kng — Tue, 07 Mar 2023 03:17:59 GMT

Hello Team,

We see that the license has been attached to the case #00064610, are you facing any problem in downloading

Regards,

Shivananda

Re: License Key Download

john_wang — Tue, 07 Mar 2023 03:19:52 GMT

Hello @etang01 ,

Thanks for reaching out.

You may login to the Qlik Support Portal and download the license from "File" tab. anyway, please allow me some minutes, we will help to get it for you shortly if you still facing difficuties.

Regards,

John.

Re: License Key Download

john_wang — Tue, 07 Mar 2023 03:33:42 GMT

Hello @etang01 ,

We are in the process... our support engineer will make a phone call to you in minutes.

Regards,

John.

Re: License Key Download

DesmondWOO — Tue, 07 Mar 2023 03:34:32 GMT

Hi @etang01 ,

Sorry for causing inconvenience. I will give you a call shortly.

Regards,
Desmond

Re: License Key Download

DesmondWOO — Tue, 07 Mar 2023 03:47:36 GMT

Hi @etang01 ,

I've been unable to reach you by phone. Our team has sent you the licenses through email. Please let us know if you need any further assistance.

Regards,
Desmond

Re: License Key Download

Miho_T — Tue, 07 Mar 2023 22:09:41 GMT

Hi @etang01, please note that I have removed your personal information (email address) from this public post.

Regards,
Miho