https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499870#M103040 <P>Hi everyone,</P> <P>I’m currently using Qlik Sense SaaS Enterprise, and I’m trying to download the data (in Excel format) from a chart in one of my applications. However, when I open the context menu on the chart, the "Download" option does not appear, unlike what I’ve seen in tutorial online (<A href="https://help.qlik.com/en-US/sense/November2024/Subsystems/Hub/Content/Sense_Hub/DataExport/export-data.htm" target="_blank">https://help.qlik.com/en-US/sense/November2024/Subsystems/Hub/Content/Sense_Hub/DataExport/export-data.htm</A>).</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ADaka_0-1735902850809.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/176166i67B3807D49790D00/image-size/medium?v=v2&amp;px=400" role="button" title="ADaka_0-1735902850809.png" alt="ADaka_0-1735902850809.png" /></span></P> <P>&nbsp;</P> <P>Here’s what I’ve checked so far:</P> <OL> <LI><STRONG>Permissions:</STRONG> I’ve confirmed that I have access to the app and can view the charts, but I’m unsure if export permissions might be restricted.</LI> <LI><STRONG>Chart Settings:</STRONG> I’m not certain if there’s a specific property in the visualization that might be disabling the download option.</LI> <LI><STRONG>Browser:</STRONG> I’ve tried clearing the cache and switching browsers (firefox, chrome), but the issue persists.</LI> <LI><STRONG>Version/Restrictions:</STRONG> I’m using Qlik Sense SaaS Enterprise. Could this be a limitation or configuration issue in the SaaS environment?</LI> <LI><STRONG>Chart Type:</STRONG> I’m working with bar charts and tables. As far as I know, these should support data export.</LI> </OL> <P>Does anyone know what could be causing this issue? Could it be related to app or organization-level settings, or is there something I might have missed? Any help or suggestions would be greatly appreciated!</P> <P>Thank you!</P> Fri, 03 Jan 2025 11:15:39 GMT ADaka 2025-01-03T11:15:39Z https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499870#M103040 <P>Hi everyone,</P> <P>I’m currently using Qlik Sense SaaS Enterprise, and I’m trying to download the data (in Excel format) from a chart in one of my applications. However, when I open the context menu on the chart, the "Download" option does not appear, unlike what I’ve seen in tutorial online (<A href="https://help.qlik.com/en-US/sense/November2024/Subsystems/Hub/Content/Sense_Hub/DataExport/export-data.htm" target="_blank">https://help.qlik.com/en-US/sense/November2024/Subsystems/Hub/Content/Sense_Hub/DataExport/export-data.htm</A>).</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ADaka_0-1735902850809.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/176166i67B3807D49790D00/image-size/medium?v=v2&amp;px=400" role="button" title="ADaka_0-1735902850809.png" alt="ADaka_0-1735902850809.png" /></span></P> <P>&nbsp;</P> <P>Here’s what I’ve checked so far:</P> <OL> <LI><STRONG>Permissions:</STRONG> I’ve confirmed that I have access to the app and can view the charts, but I’m unsure if export permissions might be restricted.</LI> <LI><STRONG>Chart Settings:</STRONG> I’m not certain if there’s a specific property in the visualization that might be disabling the download option.</LI> <LI><STRONG>Browser:</STRONG> I’ve tried clearing the cache and switching browsers (firefox, chrome), but the issue persists.</LI> <LI><STRONG>Version/Restrictions:</STRONG> I’m using Qlik Sense SaaS Enterprise. Could this be a limitation or configuration issue in the SaaS environment?</LI> <LI><STRONG>Chart Type:</STRONG> I’m working with bar charts and tables. As far as I know, these should support data export.</LI> </OL> <P>Does anyone know what could be causing this issue? Could it be related to app or organization-level settings, or is there something I might have missed? Any help or suggestions would be greatly appreciated!</P> <P>Thank you!</P> Fri, 03 Jan 2025 11:15:39 GMT https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499870#M103040 ADaka 2025-01-03T11:15:39Z https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499896#M103046 <P>most likely its restricted, take a look at:&nbsp;<A href="https://community.qlik.com/t5/Security-Governance/Is-it-possible-to-restrict-the-data-export-in-Qlik-Cloud/td-p/2472622" target="_blank">https://community.qlik.com/t5/Security-Governance/Is-it-possible-to-restrict-the-data-export-in-Qlik-Cloud/td-p/2472622</A></P> Fri, 03 Jan 2025 13:47:10 GMT https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499896#M103046 David_Friend 2025-01-03T13:47:10Z https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499920#M103050 <P>Thank you for your reply!</P> <P>I’ve already tested modifying the "restricted view" settings, but unfortunately, the issue doesn’t seem to be related to access rights. I am the tenant administrator and also the owner of the space where the application resides, so I should have full permissions to export data ...</P> Fri, 03 Jan 2025 14:31:17 GMT https://community.qlik.com/t5/App-Development/Download-Option-Not-Visible-for-Charts-in-Qlik-Sense-SaaS/m-p/2499920#M103050 ADaka 2025-01-03T14:31:17Z