topic Re: Published App Not Reflecting Changes for Certain Users in App Development

Published App Not Reflecting Changes for Certain Users

cassandrab — Mon, 19 May 2025 10:57:38 GMT

I have made updates to an app in QlikSense Cloud, published it and viewed the changes in the published app. Another user who was using the old version while the changes went live, is not able to see the new version at all. He has refreshed his browser, cleared cache and even used a different browser to access the app.

This has happened on two separate occassions. What could be causing this?

Re: Published App Not Reflecting Changes for Certain Users

rafaelencinas — Mon, 02 Jun 2025 02:16:07 GMT

Hi !

About Qlik

Try to not develop in the same sheet that is online in production ( if you are using shared spaces and other uses access the same app)

The best practices is to have two copies ( development and production ) to avoid theses erros.

About Infrastructre

Browser cache sometimes causes this behavior. But, if your company uses caching in servers ( Like Squid / Linux) or Cloudfare services, the cache somentimes delayed to deliver the objects for others.

Check if the company has this services and call your infrastructure department to check it.

Bye!

Re: Published App Not Reflecting Changes for Certain Users

DQ-Harun — Tue, 25 Nov 2025 12:42:13 GMT

Hi, I've got 2 analyzer users with the same roles & access, and I've got 2 spaces, one is pre-prod and the other is prod. Whenever I republish an app from pre-prod to prod, one of the users is able to see the changes immediately while the other does not. I thought maybe it was a cache issue and I've tried signing in the user who couldn't see the changes from a different browser and even a private tab, nothing changed. Issue is persistent with no solid reason.

Re: Published App Not Reflecting Changes for Certain Users

LanBiteam — Wed, 01 Apr 2026 07:14:35 GMT

Hello there,

did you solve the problem and was it caused by Cache?

Our Analysers always see the re-published Apps with delay... It is also very bad experience.

Best regards,

Lan